Ryan ,Did a great job & customer service is so so Professional.
I have no complaints!!!
Thank you
8/29/2023
Tiffani B. VERIFIED CUSTOMER
Everything was great. No complaints
8/29/2023
Teresa S. VERIFIED CUSTOMER
Exceeded expectations as always
8/27/2023
Julian S. VERIFIED CUSTOMER
Micah was great!
8/26/2023
Tracy J. VERIFIED CUSTOMER
Excellent service!
8/26/2023
Janeen H. VERIFIED CUSTOMER
The service I received excellent professional,
8/24/2023
Sheila B. VERIFIED CUSTOMER
Micah was very nice and exceptionally professional. Helped me put the trunk canopy back on my car. Kept me in the loop on the status of my car
8/24/2023
John S. VERIFIED CUSTOMER
It took an hour and a half to drop my car off for service this morning-this should have taken 15 minutes- I had reserved a loaner & had to be shuttled to Enterprise where they offered me a Chevy Spark as a loaner - I can’t even fit in a Chevy Spark. Someone should have told me & the other customers that there was going to be a delay when we arrived and given us the opportunity to reschedule & if I wasn’t going to be able to get the promised loaner I should have received a text or call the night before to give me the opportunity to reschedule service. None of this reflects on Gerald who was polite & efficient once he finally got to my car - this was a terrible experience and while I have already received apologies from the manager and Gerald - I’m still angry this happened
8/24/2023
Robert M. VERIFIED CUSTOMER
Gerald was great to work with
along with the other associates.
Thanks
Bob Meeks
8/23/2023
Bill C. VERIFIED CUSTOMER
Yes
8/23/2023
Jorge M. VERIFIED CUSTOMER
My vehicle was never fixed. It was in the shop for over 2 months, there was little to know communication during this time. I finally decided to pull the vehicle because they didn’t have a fix.
8/23/2023
Nicolas P. VERIFIED CUSTOMER
Ryan was very thorough in explaining all of the pertaining details.
I appreciated the text messages on the progress of the car.
8/22/2023
Diane B. VERIFIED CUSTOMER
Gerald always provides exceptional customer service
8/22/2023
Pamela L. VERIFIED CUSTOMER
I think that the service advisor should have introduced himself to me. He did not; nor did he give me his card as i observed that he did with others having their car(s) serviced. The service to my car was superb; I just didn’t like how I was treated. I have had services performed before-the advisor always introduced themselves every time. Also; he did not tell me that the updates would be via text; the last service the advisor Darius advised me personally each step of the service. Overall, the service was good.
8/17/2023
Katherine L. VERIFIED CUSTOMER
Great service and fast!
8/17/2023
Robert S. VERIFIED CUSTOMER
Thanks to the entire Audi dealership team for taking care to insure that my vehicle is in top shape.
8/16/2023
Sharon H. VERIFIED CUSTOMER
Appreciate the early appointment getting in and getting out