Just felt like you guys weren’t actually wanting to find out what is wrong with my vehicle you just wanted to address the symptoms and not the root cause of my issue
6/18/2023
Stephen S. VERIFIED CUSTOMER
Service was great
6/18/2023
Dennis S. VERIFIED CUSTOMER
On time professional
6/17/2023
Vanessa R. VERIFIED CUSTOMER
I love working with Rebecca. Always a positive, pleasant demeanor. Keep up the great work.
6/17/2023
Manuel G. VERIFIED CUSTOMER
Good service
6/16/2023
Earlene S. VERIFIED CUSTOMER
I refused to believe that customer service no longer exists. However I can honestly International Kia has made me a believer. My experience the last two times has been beyond unexceptional. I even spoke with the Service managerwityh no better experience. Instead of trying to be accommodating she tries to defend the poor customer service that was provided. I bought my car from this dealership and tried to keep doing a relationship with this dealership with the hopes of when I trade in this car I would return. Well that thought has died today, because I will noy be returning to this dealership.I will be placing my experience on every social platform I can find,because not only was my experience beyond poor, I was lied to by management. Unexceptable! For me two strikes and your out.
6/15/2023
Krista K. VERIFIED CUSTOMER
75% of the cost was labor
6/14/2023
Chad D. VERIFIED CUSTOMER
Team on site was great. Wait time was adequate.
Scheduling visits is a hassle….three weeks?
Went in on a Thursday for routine service, after talking to
Scheduler, he forgot to mention they don’t take
Walk in’s on Thursday’s. Frustrating.
6/14/2023
Saul C. VERIFIED CUSTOMER
My car appointment was supposed to take up to 5 hours to complete and I have yet to be givin the OK to pick it up. The vehicle has been at your service department for 9 hours and counting. This is not acceptable and needs to be addressed.
6/14/2023
Marylou R. VERIFIED CUSTOMER
Good service.
6/14/2023
Ta B. VERIFIED CUSTOMER
I was mistreated , pushed to the side, I came to Kia every month since march and they keep having to replace an engine in my 2017 Kia sportage !! I was left at the mall for 5 hours had to pay for an Uber , once I arrived back at Kia I was upset but Amanda the manager called the police to get me escorted out when I waited from 9:15-430 for an oil change and they had to refocus a hose on my car from the new engine they just replaced !! I feel like I been cheated, misused and bamboozled !!! How do you get 2 new engine in a car and consistently having the same issue with the issue and Amanda has the nerve to call the police on me all the money I’ve paid Kia !! I’m contacting corporate!! The police said they always get calls from Kia about this same issue BAD FOR BUSINESS
6/13/2023
Albert V. VERIFIED CUSTOMER
Oil change and recall was done with timely manner just like he said
6/13/2023
Juan M. VERIFIED CUSTOMER
Phenomenal service thank you!
6/13/2023
Brenda R. VERIFIED CUSTOMER
Everyone took care of me with a smile and timely service
6/13/2023
Cindy R. VERIFIED CUSTOMER
Great service writer..you need more ppl like her!
6/12/2023
Shirley T. VERIFIED CUSTOMER
Excellent service
as always,Was greed
With a warm smile
from beginning to end.
6/11/2023
Carly H. VERIFIED CUSTOMER
Kevin kept me updated as my vehicle was being serviced. Great communication throughout!