Asked about error messages for lane departure, high beam assist as nd forward collision and told they would look at but never did and then
Girl behind desk said they can’t because if I needed a loaner car I can’t get one because I didn’t buy my car thru them
What a crock of ****
8/9/2023
Charese S. VERIFIED CUSTOMER
Glad everything went well.
8/8/2023
Jamal H. VERIFIED CUSTOMER
Customer friendly and clean atmosphere, felt welcomed.
8/7/2023
Samella R. VERIFIED CUSTOMER
I asked the technician to help me turn off the automatic lights. The technician gave me false information regarding my lights being turned off. They're still on. I need them off. I am very upset. My need wasn't met at the dealership.
8/7/2023
Jaclyn D. VERIFIED CUSTOMER
Ismaeel did a fantastic job!
8/5/2023
Caroline M. VERIFIED CUSTOMER
Steven is an excellent employee and very knowledgeable.
I will recommend him.
8/5/2023
Stephanie K. VERIFIED CUSTOMER
Great service today. Rep really nice and double checked the vacuum I requested Reasonable wait time. Appt honored.
8/5/2023
Michael V. VERIFIED CUSTOMER
It seems the only thing Kia is committed to is getting as much money out of anyone foolish enough to buy their cars. Orland Kia knows my engine is defective but insists I pay an inflated price to replace my starter. The starter burning out is a direct result of engine failure. I will be in contact with the Better Business Bureau about the practices and “procedures” at International Kia of Orland.
8/5/2023
Gerald H. VERIFIED CUSTOMER
He answered all my questions and helped me get registered with the correct coupon to use for my service needed to get done.
8/5/2023
Daniel G. VERIFIED CUSTOMER
Michael was great but unfortunately he forgot that my vehicle was in for an oil change in addition to all the recalls, so I got stuck waiting for another almost hour after I was initially told my vehicle was ready
8/5/2023
Patricia M. VERIFIED CUSTOMER
Excellent service as always
8/4/2023
Mike K. VERIFIED CUSTOMER
Excellent customer service by Mike, he called me several times to give me status updates on the car.
8/4/2023
Judith D. VERIFIED CUSTOMER
Rebecca was very nice. I do however, think you charge way too much for a simple oil change. I may look elsewhere for my next one.
8/4/2023
Dolores M. VERIFIED CUSTOMER
Rebecca is the BEST and a true asset to your organization
8/3/2023
Thomas L. VERIFIED CUSTOMER
I was not satisfied with them telling me that I had to use full synthetic and the very high price for it. I also wanted a tire rotation and was told that the tech said it wasn't needed. How does he know if it needs it or not. Also the blonde with the pony tail that works in service should learn some customer skills. I've been coming there for 7 years now and the service dept. seems to be going down. The manager of the service dept. even told my wife last time that if she didn’t like it there she could go somewhere else. I guess I should take my business somewhere else also.
8/3/2023
Eugene G. VERIFIED CUSTOMER
Always treated well, and Great Service!
8/3/2023
Sajish J. VERIFIED CUSTOMER
Its well done and the interaction was very nice
8/2/2023
Dolores R. VERIFIED CUSTOMER
Mike was terrific. Kept us informed
8/2/2023
George D. VERIFIED CUSTOMER
Outstanding. He is clear and concise with information and works to solve problems while avoiding excuses.
8/2/2023
Brenda W. VERIFIED CUSTOMER
Thank you. Mr. Jarad was awesome. He was very professional and has great customer service skills. You need more staff like him. Mrs. Brenda W