Mike is very professional and easy to work with. He fully explains whatever is going on in a professional and honest manner. This is the second time I have worked with Mike and he is great!
8/29/2023
Linda M. VERIFIED CUSTOMER
Great customer service from Mike!
8/29/2023
Nicole S. VERIFIED CUSTOMER
I am overall happy with Kia (1st time buyer) but the wait time for an oil change is far too long and there is a recall on my Telluride which I’ve been unable to get in to rectify the issue! I needed to be efficient and have both oil change & recall work done (due to work travel/obligations) but booking both would take a ridiculous amount of weeks to have schedules! That is very frustrating & unacceptable, especially for a recall problem on Kia’s behalf.
8/29/2023
Crystal M. VERIFIED CUSTOMER
Mike was great! I appreciate him answering all of my questions and helping with getting a rental.
8/29/2023
Terrence B. VERIFIED CUSTOMER
Rebecca was wonderful!
8/29/2023
Carly H. VERIFIED CUSTOMER
The staff, with the exception of one, were very unhelpful and unprofessional, not just with my experience, but with others I witnessed them interact with. I had a scheduled appoint that took 2.5 hours as I waited at the dealership. I asked to receive the complimentary car wash that was not done, and also had to come back two days later to have my washer fluid filled because that also was not done, again.
8/27/2023
Janet T. VERIFIED CUSTOMER
Was taken care of pretty quickly, everything completed on time. Staff was friendly and professional.
8/27/2023
Norvelle S. VERIFIED CUSTOMER
The service was phenomenal! All of my questions were answered. The service required for my vehicle was completed in record time. My car was delivered to me sparkling clean. I am so pleased.
8/27/2023
Micheal K. VERIFIED CUSTOMER
Outrageous pricing, services that didn't need to be done were quoted, no knowledge of the vehicle warranty or recalls. Called back multiple times, could not get ahold of anyone in service after leaving voice-mail to return my calls. I was going to have some work done but after no return calls I decided to take my vehicle somewhere else.
8/27/2023
Delilah B. VERIFIED CUSTOMER
Kevin was very courteous.
8/27/2023
Craig C. VERIFIED CUSTOMER
Do not wash the car,left seat all the way back
8/27/2023
Mary G. VERIFIED CUSTOMER
He was great and courteous !
8/26/2023
Victory Assets. VERIFIED CUSTOMER
Thank you for the great service!
8/25/2023
Mark D. VERIFIED CUSTOMER
Excellent service from everyone at the dealership!
8/25/2023
Jim C. VERIFIED CUSTOMER
Great Job, as usual. I have come to expect the best care every time I bring my vehicle in!
8/25/2023
Ronald E. VERIFIED CUSTOMER
Very helpfull I’ll be back.
8/24/2023
James B. VERIFIED CUSTOMER
Work was completed in a timely manner. The service writer Rebecca was great to work with . We should have more people in the service industry as Rebecca.
8/24/2023
Michael S. VERIFIED CUSTOMER
She was very pleasant and professional! Thank you!