I was disappointed with my visit yesterday. I got a oil change tire rotation and back brake light put in. I've always fel5 confident in kia taking care of my care. But yesterday I was disappointed. M6 car was half washed.(floor vacuum only on one side). My window shield was not fully clean. But my biggest disappointment was my mileage sticker at the top left corner was not put on there. That is how I watch m6 mileage. I noticed it on my work this morning. Because of these minor and careless mistakes now I wonder if the work done on my car was done right. Thank you for allowing me to discuss my concerns. I'm very disappointed!!!
9/6/2023
Joshua B. VERIFIED CUSTOMER
Rebecca was very friendly and helpful
9/6/2023
Juliet K. VERIFIED CUSTOMER
Very good service!!
9/6/2023
Darren C. VERIFIED CUSTOMER
Service was quick. He gave me an estimated time and it was shorter. Process was easy from drop off to pick up.
9/6/2023
Anthony C. VERIFIED CUSTOMER
Great service, fast and convenient. Extremely nice and knowledgeable.
9/6/2023
Paul V. VERIFIED CUSTOMER
Nice person and very humble
9/5/2023
James T. VERIFIED CUSTOMER
Mike did a Great job. He was courteous, professional and knowledgeable.
9/2/2023
Patrick M. VERIFIED CUSTOMER
It was terrible service. The worst dealership experience I’ve ever had. And I’ve bought from three other dealerships on 159th. A fourth in Mokena. After being called out in his BS By day 3/4. I had to argue to get a rental that I pay mid for through warranty . Ishmael then sends me to enterprise in Orland but actually booked me a car over 19 miles away at a different Enterpruse . When I call they tell me they won’t have a car for a day or too. Then Ishmael says that I do t need a rental because it’s only an 8 hr job. I didn’t receive my car for just short of a month!!! I called emailed daily at one point and Ishmael wouldn’t call back. I left messages with manger . No call back. I’m talking 9 days just BS after BS. I will continue to tell anyone who will listen to never give this business their hard earned money. It’s like a bad joke that dosent end.
9/2/2023
Philip T. VERIFIED CUSTOMER
I was treated with professionalism and kindness. Thank you
9/2/2023
Linda C. VERIFIED CUSTOMER
Ok
9/1/2023
Anyssa P. VERIFIED CUSTOMER
She’s the BEST!
8/31/2023
Young J. VERIFIED CUSTOMER
Thank you for the quality work and getting me out in time to keep my doctors appointment! The team was very professional and accommodating!
8/31/2023
Ronald Z. VERIFIED CUSTOMER
Excellent service
8/31/2023
Patricia V. VERIFIED CUSTOMER
I was extremely pleased with Rebecca and all the employees
They answered all the questions we had with patience
The kept us updated with the service of the vehicle.
8/31/2023
Terrence B. VERIFIED CUSTOMER
Whatever you are paying Rebecca its not enough! She is a gem!