No complaints.
I had some questions and Kyle returned my call right away with answers.
5/9/2024
Patricia D. VERIFIED CUSTOMER
Very helpful customer service is awesome everyone very pleasant
5/8/2024
Judy W. VERIFIED CUSTOMER
Totally satisfied
5/7/2024
Catherine G. VERIFIED CUSTOMER
He was very informative every step of the way. It was hard to get through sometimes on the phone and he would contact me through text. I knew what was happening with my car and when it would be ready. I was very happy with the way, he handled my warranty situation.
5/7/2024
Emma S. VERIFIED CUSTOMER
Job well done
5/5/2024
Eric Q. VERIFIED CUSTOMER
Car was ready when I came back from breakfast. It was a quick and fast visit.
5/5/2024
Mark R. VERIFIED CUSTOMER
Very professional
5/4/2024
Kathleen A. VERIFIED CUSTOMER
Kyle was so nice and very informative throughout my whole visit. I felt that I was an important customer. I would recommend Kyle and Orland Park KIA to family and friends. Job well done Kyle!!
5/2/2024
Tamayo A. VERIFIED CUSTOMER
I believe there is still an issue with my car. Especially when I drive on the highway. I did take it back the same day of service but I was told that my car is fine and nothing was wrong with it. The alignment did help somewhat but I still feel a pull.
5/2/2024
Marla K. VERIFIED CUSTOMER
Excellent service!
5/2/2024
Evanee N. VERIFIED CUSTOMER
The level of professionalism and the quality of service from scheduling, to intake, to the courtesy shuttle drivers, to pick up was exceptional.
5/2/2024
Mike D. VERIFIED CUSTOMER
I came in and requested an oil change, tire rotation, and recall inspection. Without my awareness the dealership included air filter replacements which increased my overall costs above $100. Ultimately I should have checked the documentation more closely, but this practice leaves me with the impression this dealership is purely seeking to squeeze out profits from consumers. I will be sure to share my experience with others as I’m loyal to KIA but not this type of practice.
5/2/2024
Ariana M. VERIFIED CUSTOMER
Melissa was very friendly and helpful! Great customer service
5/1/2024
Kendall E. VERIFIED CUSTOMER
Steven was excellent in his explanation of service and in communicating the technicians prognosis.
5/1/2024
Harold J. VERIFIED CUSTOMER
You guys are the best
5/1/2024
Cassandra E. VERIFIED CUSTOMER
Steven was very polite and informative.
4/30/2024
Ayham S. VERIFIED CUSTOMER
Service was good. The only issue I had was that I was promised a 10% discount but when I went to pick up my vehicle on Saturday, there was no discount, and the cashier said she can’t apply it. That was disappointing