Was treated very poorly and unprofessional by the staff that everyone had to get involved for a problem that could have been resolved very easily.
7/3/2025
Maria L. VERIFIED CUSTOMER
G
7/3/2025
Richard M. VERIFIED CUSTOMER
It was stated on dropping off the car it would take 2 hours so I waited there. After 2 and half hours I went to check on the car and the car wasn’t started. I was told it will take a few hours more so I pulled my car from getting service. If I knew it would take that long I would have made other arrangements. Also the service person was less than cordial. Highly disappointed with the service.
7/3/2025
Joon L. VERIFIED CUSTOMER
Jeffrey was courteous, professional, and friendly throughout my stay at Northridge Toyota for my 10,000 mile service. I will definitely look forward to coming back for more service at Northridge Toyota. FYI, I was significantly disappointed when I was visiting Northridge Toyota few years back when I had my 2020 Toyota Camry. But this new management has been so much better and good to see the dealer very busy when I visited.
7/2/2025
Garnik V. VERIFIED CUSTOMER
Yes I am satisfied
7/2/2025
Shannon A. VERIFIED CUSTOMER
Joe **** actually took care of me and he was great!
7/2/2025
Carmen V. VERIFIED CUSTOMER
Thank you Toyota for your value help
7/2/2025
Elizabeth R. VERIFIED CUSTOMER
I specifically said the light for tires needed to be fixed. When I picked up the car it was still there. He said to drive it for 10 miles to see if it would go away. I have driven it for five and it is still there. Tomorrow I will drive more.
7/2/2025
June S. VERIFIED CUSTOMER
Mr. Johnson provided excellent service and information on renewing my service plan. My visits with him are always pleasant and professional.
7/2/2025
Arlene M. VERIFIED CUSTOMER
Love my Toyota
7/2/2025
Lee M. VERIFIED CUSTOMER
Mr. Moran was professional and helpful. I appreciated his patience and knowledge.
7/2/2025
Antonio O. VERIFIED CUSTOMER
Keep up d good work!
7/2/2025
Jennifer H. VERIFIED CUSTOMER
Joe **** provided exceptional service!! Above and beyond. Thank you!!
7/2/2025
Rafael G. VERIFIED CUSTOMER
We are delighted with our service advisor, Heidi. Her sincerity and knowledge were impressive, and she delivered outstanding customer service. We will be making Toyota Northridge our go-to service location from now on.
7/2/2025
Traci K. VERIFIED CUSTOMER
Noel is always great to work with. We always have a pleasant experience when we enter into the dealership thank you for your service. We will always support.
7/2/2025
Videl A. VERIFIED CUSTOMER
Todo estuvo muy excelente no tengo nada de que quejarme
7/2/2025
Tim D. VERIFIED CUSTOMER
Akop was great.
7/2/2025
Mayra A. VERIFIED CUSTOMER
Thank you, Anthony has great customer servive and knowledgeable. He answers all of my questions and is has patience to walk me through the work. I have decided to not only bring one of my vehicles, but a total of 3 due to the service he provides. Thank you.