It was discovered I needed a new tire on sat 8/2. I was told to come on Monday 8/4 but tire didn't come. I was told Tues 8/5 but I was headed out of town so I made an appointment on 8/11 at 830a and it took until 430p to be completed. I'm not sure what the hold up was, when I went to just tires for my previous cars, it usually took 1 hour.
8/14/2025
Sammy D. VERIFIED CUSTOMER
Action and service very punctual great staff at the service department thanks to Anthony and his crew!
8/13/2025
Diane D. VERIFIED CUSTOMER
Glenn was clear, thorough and pleasant. An excellent employee!!!
8/13/2025
Lonna P. VERIFIED CUSTOMER
The service advisor was okay, acceptable. The mechanics leave a lot to be desired. My first visit ended with me leaving with several warning lights that were not on when your technician received my vehicle. I had to return the next day for “diagnostic” test which found the tech had mistakenly disconnected a wire. Upon retrieval of my vehicle, i immediately noticed a loud sound coming from the engine that was not the case when your tech received it. I did leave the facility and the loud noise persists but I’m afraid of what else will occur if I bring my vehicle back to Northridge Toyota.
8/13/2025
Willy S. VERIFIED CUSTOMER
As usual, had a very nice experience doing my 25k maintenance. Glenn was very friendly and knowledgeable. Someone you can trust
8/13/2025
Kevin R. VERIFIED CUSTOMER
always professional and courteous with his service every time.
8/13/2025
Christopher M. VERIFIED CUSTOMER
Shirley was very helpful and courteous. Thank you Shirley for the great service.
8/13/2025
Abel R. VERIFIED CUSTOMER
Satisfied with her excellent level of customer service.
8/13/2025
Fe L. VERIFIED CUSTOMER
Excellent
8/12/2025
Nicole S. VERIFIED CUSTOMER
Glenn was very friendly and professional. He took care of everything perfectly. Thank you so much!!!
8/12/2025
Richard Y. VERIFIED CUSTOMER
Shirley was great. She kept me well informed throughout the service procedure.
8/12/2025
Donna B. VERIFIED CUSTOMER
Glenn was very professional and very nice. Made my experience wonderful.
8/12/2025
Christopher T. VERIFIED CUSTOMER
Aaron was very communicative and helpful. I had a smooth experience
8/12/2025
Carlos M. VERIFIED CUSTOMER
Fue muy bueno. Rápido y eficiente. Aron fue muy gentil y colaborador .
8/12/2025
Walter R. VERIFIED CUSTOMER
Hi, I’m a returning loyal customer of Northridge Toyota for over twenty years and although I see a lot of change, as long as I get treated with respect I will be returning for business.thanks
8/12/2025
Khatchik K. VERIFIED CUSTOMER
Very satisfied.
8/12/2025
Trung N. VERIFIED CUSTOMER
The issue is not with Joe. The mechanic didn’t tighten the two screws on my tail light and didn’t put two crews back on my mud flap/wheel well. My truck’s tail light was barely hanging on. It was very loose to the touch. Could have vibrated off. I can’t find matching black #14x1/2” screws for the mud flap and wheel well. I tried to contact Joe but very hard to get a hold of him on the phone. I sent him an email without response. Trung
8/12/2025
Dina S. VERIFIED CUSTOMER
I was so happy and extremely satisfied with the way Noel handled my car needs. Precious to this visit I had a bad experience and took almost a month to get my situation resolved. I appreciate how Noel handled it!