Was my first experience at this particular dealership and was welcomed right out the gate from the Service driveway to my service writer he was very welcoming and informative especially being a first time visitor will gladly keep coming back fore service when necessary being in the Automotive Industry myself it was refreshing to be on the other end of the service So Thank You very much for the excellent service both behind the counter and with maintaining my vehicle
6/20/2026
Hugo F. VERIFIED CUSTOMER
Robert was great, he went above and beyond , he answered all my questions, explained everything that was done to my truck , and also got me an uber to take me home and back to the dealership , just an excellent service experience, the best
6/20/2026
Seymour C. VERIFIED CUSTOMER
My first service with Northridge Toyota went perfectly smoothly. Noel and everyone else were professional, courteous,and efficient. No complaints at all.
6/20/2026
Hector C. VERIFIED CUSTOMER
Thanks
6/20/2026
Veronica D. VERIFIED CUSTOMER
I was very content with my service, my service advisor was very communicative and pleasant. I believe his name is Joe -Egyptian Joe is what he goes by. He has great customer service.
6/20/2026
Saul S. VERIFIED CUSTOMER
Everything was good.
6/20/2026
Gail C. VERIFIED CUSTOMER
Robert heard what my concerns were. Tech found the problem quickly at no cost and no parts.
6/20/2026
Charlie K. VERIFIED CUSTOMER
He is kind, patient, helpful, thank you Alex
6/19/2026
Tom I. VERIFIED CUSTOMER
Made a big effort to arrive on time. Had to wait over 10 minutes to meet with my advisor. Not his fault. Otherwise everything was fine.
6/18/2026
Ahmad W. VERIFIED CUSTOMER
Mr Glenn is a great person with great sense of humor!!
6/18/2026
Dawnielle D. VERIFIED CUSTOMER
Says adjusted tire pressure and my tires were the same low pressure as when I came in. No air was adjusted
6/18/2026
Leah W. VERIFIED CUSTOMER
Y’all broke my pulley to my alternator. I have proof and I’m so annoyed. I will never ever go back to you guys.
6/18/2026
Edward M. VERIFIED CUSTOMER
Thank you for being professional and trustworthy on your job
6/18/2026
Jose M. VERIFIED CUSTOMER
Thank you
6/18/2026
Naveen C. VERIFIED CUSTOMER
Heidi was very helpful, professional, and courteous. She explained the coolant service clearly, answered my questions, and got everything completed quickly. Great customer service experience.
6/17/2026
Karina O. VERIFIED CUSTOMER
Thanks for the prompt and hassle free service!
6/17/2026
Mary Lou. VERIFIED CUSTOMER
Jeff is always so kind and helpful!
6/17/2026
Jay H. VERIFIED CUSTOMER
The line to enter when I arrived was not too long,so I had an easy "intake" because I had printed my online appointment information. Noel got me in and out in a timely way.
6/17/2026
Juliette B. VERIFIED CUSTOMER
Jeffery was great
But the mechanic took out the baby car seat and didn’t put it back and no one said anything. I don’t know how to put it back and needed it today. I had to use someone else’s car
6/16/2026
Steve P. VERIFIED CUSTOMER
Robert is the best customer service professional I've ever met. Thumbs up to Northridge Toyota to have such a knowledgeable and pleasant employee.