Heidi is very friendly and helpful. I trusted her about maintenance job she recommended for my car. I will bring my car to Heidi again for the future maintenance.
10/9/2025
Dianna V. VERIFIED CUSTOMER
I thought Anthony did a great job. Very willing to answer my questions and kept me informed about my vehicle while being repaired which was important to me.
10/9/2025
Geraldine G. VERIFIED CUSTOMER
Since I purchased my car, my experience with customer service not necessarily the car itself has not always been the best. I have noticed higher than usual prices and a lack of friendliness. However, since Anthony has been assisting me, I have regained my trust in Toyota, which is why I continue to use your services. I am a loyal customer because of his support, and if necessary, I am willing to wait until he is available.
10/9/2025
Kenneth C. VERIFIED CUSTOMER
Shirley gave a great customer service. Very helpful.
10/9/2025
Eugene E. VERIFIED CUSTOMER
It took 3 hours for an Oil change!
way to long sorry!
10/9/2025
Rex D. VERIFIED CUSTOMER
Thanks for your help today.
10/9/2025
Cody F. VERIFIED CUSTOMER
Thank you
10/9/2025
Maribeth A. VERIFIED CUSTOMER
The wait is too long, it took almost 3 hours for just a regular maintenance. Not good for a customer to wait that long.
10/9/2025
James S. VERIFIED CUSTOMER
Amazing service
10/9/2025
Dale G. VERIFIED CUSTOMER
I was very satisfied with my experience today. I've always taken my Toyota to Northridge Toyota and always will. Alejandro Moran was an Excellent service rep. I will always ask for him.
10/9/2025
Nikki R. VERIFIED CUSTOMER
Thank you
10/9/2025
Sandra O. VERIFIED CUSTOMER
Mr.Jeffrey J is one of your greatest assets he understands where we the consumer come from he explains well before charging why the charges are for and will my vehicle will perform with and without the suggested service. He also let's us know whether is urgent or the life left on it. He needs to be appreciated with nice raise
10/8/2025
Sonia G. VERIFIED CUSTOMER
Aaron was very polite, answered all my questions. He treated me with respect and very considerate.. I appreciate his willingness on providing an Uber.. He is very nice gentleman
10/8/2025
Carol H. VERIFIED CUSTOMER
Very respectful pleasant and helpful
⭐️⭐️⭐️⭐️⭐️
10/8/2025
Sam K. VERIFIED CUSTOMER
Heidi B was extremely helpful. I didn’t realize how long the service would take so had to leave the first time I came. She advised me on th best time to come back, remembered me when I returned, and had my file ready to make things go quickly. Plus she let me hold a dog! 5 stars.
10/8/2025
Muboriz J. VERIFIED CUSTOMER
Great customer service!
10/8/2025
Harry J. VERIFIED CUSTOMER
Heidi Buchanan was great. Tech forgot to place a protection paper on my driver side carpet and carpet was dirty. My carpet is light color. Everything else was fine.