I was there at 7:25 for my 7:30 appointment. A service advisor was’t there until About 7:40 or later. I was there for 45k mile service. Had a couple of suggested things done, service rep never discussed the price. $200 plus OVER 3 hours waiting. Not impressed.
7/29/2022
Janet O. VERIFIED CUSTOMER
Suppose to be free service (paid for tire alignment $139. Stated last free service today.(car a year old not 18 mos or 18,000 miles)
7/28/2022
Judith W. VERIFIED CUSTOMER
I welcome a survey because I can’t say enough good things about my experience at Northridge Toyota - could not get any better!
7/28/2022
Miko M. VERIFIED CUSTOMER
they need to change air filter , the cost is expensive
7/28/2022
Nyla W. VERIFIED CUSTOMER
Thanks for fast job
7/28/2022
IRENE F. VERIFIED CUSTOMER
The check engine light went on again as soon as I left the dealership.????
7/28/2022
Long D. VERIFIED CUSTOMER
Northridge Toyota is a place to go for sevices. Thanks again.
7/28/2022
Toni C. VERIFIED CUSTOMER
Katy is awesome!
7/28/2022
Kenny C. VERIFIED CUSTOMER
None
7/28/2022
Sarah D. VERIFIED CUSTOMER
Katy was wonderful and very helpful about my car.
7/28/2022
Brien S. VERIFIED CUSTOMER
Daphne is amazing. Don't lose her. She's an important part of the success of your service department.
7/28/2022
Maridith E. VERIFIED CUSTOMER
Daphne assisted me well during my appointment. She is accommodating and has an excellent work ethics. Good job Daphne!!!
7/27/2022
Ryan S. VERIFIED CUSTOMER
Worst experience at a service department of any Toyota I’ve been too this far. The service provider Anthony was good, the mechanic literally took 3 & 1/2 hour to put on one dang tire on my truck. And I had an appointment scheduled previously and they had the wrong tire waiting for me after I had order it 4 days earlier. I had to wait for them to get the tire from another dealer and then it took them almost 4 hours to put it on. One tire not 2,3 or 4 just one. On top of that the dealer was not full at all. Step it up NT, smh.
7/27/2022
Paquito Y. VERIFIED CUSTOMER
David is very helpful and very Profesional. David is an asset to your company.
7/27/2022
Amelia M. VERIFIED CUSTOMER
Great service as always.
7/27/2022
Soopchai L. VERIFIED CUSTOMER
Chris Munoc is a good Service advisor. He gave us good advice for what our car need.
7/27/2022
Dean T. VERIFIED CUSTOMER
Dissatisfied with quality of service. I will not be returning to Northridge Toyota for service.
7/27/2022
Matthew W. VERIFIED CUSTOMER
Daphne was great! 10/10 highly recommend
7/27/2022
Darren W. VERIFIED CUSTOMER
Mustafa, is always helpful and supportive as a service member. Thank you