I picked up the car after the service department closed and the receptionist wasn’t there. Someone else gave me the keys and the report, but didn’t tell me where I could find my car. I assumed I had to go to the service area to find out that I had to go to the other side of the dealership.
11/24/2025
David C. VERIFIED CUSTOMER
With my service im satisfied but with customer service no i am not due to the fact that on numerous occasions I was called and asked if I wanted to book an appointment I asked about an uber ride home I was told yes I would get one but when I arrived I was shown a notice that said in a 4 mile radius if I was told this before hand I would have made arrangements to fit my needs and not left standing there trying to get a ride home so in the future it should be told to the customer of this so arrangements can be made accordingly
11/24/2025
Houri O. VERIFIED CUSTOMER
Akop was very helpful and explained everything very well.
11/24/2025
Joseph S. VERIFIED CUSTOMER
Too expensive
11/23/2025
Mary W. VERIFIED CUSTOMER
Anthony is a gem ????
11/23/2025
Tifee J. VERIFIED CUSTOMER
He was courteous and thorough and got someone to help me when he was busy.
11/23/2025
Concepcion L. VERIFIED CUSTOMER
Excellent customer service!
11/23/2025
Dawn K. VERIFIED CUSTOMER
I appreciate his knowledge however I was very overwhelmed with all the information and what needed to be done .
11/23/2025
Franz F. VERIFIED CUSTOMER
Glenn was very informative, attentive, and really helpful during the diag and service process. Really glad I was able to get his help upon short notice and really stuck it out for me. I appreciate his kindness and work ethic as well as the mechanic’s service.
11/22/2025
Jonathan V. VERIFIED CUSTOMER
Shirley did an amazing job and the techs did great on recommendations and explaining why the recs should be done
11/22/2025
Yoon Bum. VERIFIED CUSTOMER
Who is Mustafa? I talked to Aaron for the oil change and Manny about the trade-in value of my car regarding buying a new 2026 model.
11/22/2025
Mark R. VERIFIED CUSTOMER
Ty
11/22/2025
Fong C. VERIFIED CUSTOMER
Good service advisor. 10/10 would schedule again.
11/22/2025
Rob L. VERIFIED CUSTOMER
Noel went out of his way to make sure I was taken care of as a "walk in" customer without an appointment. He was extremely professional and made me feel valued as a customer. 5 stars all the way!
11/22/2025
Adrian C. VERIFIED CUSTOMER
Glen provided great service representation.
11/21/2025
Zaine L. VERIFIED CUSTOMER
Iiq need no clue to in+ m
11/21/2025
Patricia S. VERIFIED CUSTOMER
I am impressed with the service provided by your staff. Thank you
11/21/2025
Sumi T. VERIFIED CUSTOMER
I truly appreciate Jack for his professional assistance with my recent service at Northridge Toyota . I recommend my friends/ family to come to Northridge Toyota for service and ask for Jack for assistance.