Very satisfied with Jeffrey L Johnson and job well done. Thank you!
12/11/2025
Tony Nile. VERIFIED CUSTOMER
Glenn was very professional and the service was completed within the scheduled time.
12/11/2025
Madiana L. VERIFIED CUSTOMER
N/A
12/10/2025
Audrey P. VERIFIED CUSTOMER
I feel confident with Heidi as my service adviser. Only one problem: I needed to return to Northridge Toyota the next day because two small parts were dangling off the front bumper! Perhaps they are access points, but the car should never be handed back to me in that condition. It suggests sloppy work by the shop.
12/8/2025
Zhale B. VERIFIED CUSTOMER
Jeffrey always provides outstanding professional service. I know The car is in good hands when it is left for service.
12/6/2025
Jaime L. VERIFIED CUSTOMER
Because they told me that my car will be ready in 2 hours and this is the 1st time i took it there in Northridge. My appointment was at 1:15 pm. I ending waiting for 3 hours and 50 minutes i never have to wait for so long. I always take my car to Toyota service for oil change and this is the worse place i ever wait for so long. I ask the representative 2 times how long more i have to wait, and he told me the my car was ready but when i went outside to get my car i have to wait for another 30 minutes.
12/6/2025
Joshua K. VERIFIED CUSTOMER
Joe was very nice!
12/6/2025
Emigda D. VERIFIED CUSTOMER
Very good attentionand kind
12/6/2025
Monica G. VERIFIED CUSTOMER
Joe excelled at clearly explaining the Toyota care program, making it easy to understand. He also went above and beyond by offering extra assistance, answering questions, and addressing specific concerns. Overall, his thoroughness and willingness to help greatly enhanced the customer experience.
12/6/2025
Ankhasanami Y. VERIFIED CUSTOMER
Thanks!
12/6/2025
Alex P. VERIFIED CUSTOMER
Glenn Deitsch was excellent professional service adviso. I will contact him for future my Toyota service needs.
Thanks, Glenn!
12/6/2025
Paul M. VERIFIED CUSTOMER
Everything seems too expensive.
12/6/2025
Marla K. VERIFIED CUSTOMER
Great service with jack.
12/6/2025
Jaime M. VERIFIED CUSTOMER
Good job!????
12/6/2025
Annalee S. VERIFIED CUSTOMER
When I made the appointment I was told that I was over 2 years late for a transmission service I had mentioned that that had never been recommended to me before and I always had done everything that was recommended when I brought my car in the same person told me that he was the person who had seen me previously and he did not recommend the service and he saw that nobody had recommended the service in the past and apologized but if something went wrong with my car I would have been responsible and I pay for a warranty and I'm worried that this would cancel out my warranty because I did not do all the recommended maintenance even though it was never recommended to me by Toyota
12/6/2025
Edgar C. VERIFIED CUSTOMER
He’s always very helpful
12/6/2025
Arbeto V. VERIFIED CUSTOMER
Aaron the service advisor was great person, with a great attitude and great personality made my experience great !
12/6/2025
Anthony D. VERIFIED CUSTOMER
Very helpful, kind, and efficient service
12/6/2025
Sarah A. VERIFIED CUSTOMER
Thanks Shirley for the awesome and convenient service.
12/6/2025
Zenaida E. VERIFIED CUSTOMER
Mr.**** was very polite and respectful. He explained the work that was done in my car .He answered all my concerns.He told me to call him if I have any problems w/my car.