Everything was good, BUT I wish you could accommodate the request to put 0w16 and not the USA-only 0w8 oil...
11/15/2025
Daniel M. VERIFIED CUSTOMER
Glad Jeff listened to my concerns and double check my tire and found the leak. Was glad I could easily get my tire changed.
11/15/2025
Aj W. VERIFIED CUSTOMER
Heidi and Alyssa Chan was super helpful and fantastic with the service on the Rav4. Heidi was super caring and added on anything else that needs to repairs. Thank you so much for your service
11/15/2025
Alex W. VERIFIED CUSTOMER
Joe, the service rep was awesome. I told him what I needed and he got me out on time which was really really appreciated. Very kind and helpful.
11/14/2025
Damian D. VERIFIED CUSTOMER
My experience with Alejandro was great. He was professional, understanding and accommodating. Highly appreciated.
11/14/2025
Elfriede F. VERIFIED CUSTOMER
Unhappy. Arrived for a 12:30 oil change appt. at 12:15 completed at 3:45. Excessive wait. Happens each time I have service. Why have an appointment. Terrible service.
11/14/2025
Michael B. VERIFIED CUSTOMER
I was seen right away and they got to the root of my problem. I was kept in the loop the whole time. Great service
11/14/2025
Ariana B. VERIFIED CUSTOMER
My issue hasn’t been resolved. This is the third time I’ve taken it back.
11/13/2025
Angelica K. VERIFIED CUSTOMER
My service advisor, Jeffrey is the best. He is trustworthy, honest, and has his customers’ best interest and safety as priority!
11/13/2025
Bruce N. VERIFIED CUSTOMER
He’s great with customer service,I would love to come to Toyota Northridge because of his above and beyond customer service professionalism that he renders every time I bring my car for service,he’s more of an asset to the company.thank you.
11/13/2025
Walter M. VERIFIED CUSTOMER
Sure, it's easy when you please a customer.
11/13/2025
Rachel F. VERIFIED CUSTOMER
Glenn was a pleasure to work with. Fast, efficient, and friendly. Please promote Glenn and give him a raise!
11/13/2025
Jack Q. VERIFIED CUSTOMER
Noel has been my point of contact numerous times.He is very professional and pleasant. He is a great asset to your service operation.
11/13/2025
Benjamine W. VERIFIED CUSTOMER
joe was professional and quick.
11/13/2025
Marla K. VERIFIED CUSTOMER
Jeffrey Johnson is always very friendly and helpful
11/13/2025
Stella D. VERIFIED CUSTOMER
Thank you so much Jeffrey! It was my pleasure to work with you! Great service, knowledgeable advisor and my car is in excellent condition now! Much appreciated!
11/13/2025
Benjamin P. VERIFIED CUSTOMER
El señor **** necesita cumplir los horarios de citas, me iso esperar demasiado y no me dio ni siquiera transporte de regreso a casa , otros dealers en el valle tienen mejor servicio al cliente
11/12/2025
Khalil H. VERIFIED CUSTOMER
Thanks
11/12/2025
Reina M. VERIFIED CUSTOMER
Very professional, courteous, and knowledgeable. Great experience, especially for my first visit.
11/12/2025
Cesar H. VERIFIED CUSTOMER
Anthony Madrigal siempre es bien profesional ensutrabajo y tiene buena actitud para al cliente yo ya tengo años que me atiende siempre me vengo contento yo le doy un 100 por ciento