I was waiting for my car and Luis let me know as soon as my car was ready
10/29/2022
Laura C. VERIFIED CUSTOMER
Glen was wonderful. Very patient and helpful with all my questions
10/29/2022
Joseph A. VERIFIED CUSTOMER
She’s the best!
10/29/2022
Blanca R. VERIFIED CUSTOMER
I was very happy with everybody. There were very professional, especially Anthony that help me in the morning to take care of my car. I want to thank Toyota for your service and for keeping the customer satisfied, I am loyal to Toyota.
10/29/2022
Lilian B. VERIFIED CUSTOMER
Mr. Muñoz was very helpful today. I was a walk away in customer and treat me very nice and very profesional.
Thank you
10/29/2022
Josue P. VERIFIED CUSTOMER
Very helpful!
10/29/2022
Jorge R. VERIFIED CUSTOMER
Noel was very helpful
Thankyou.
10/29/2022
Mohammad S. VERIFIED CUSTOMER
Good speedy guest service
10/29/2022
Ryan G. VERIFIED CUSTOMER
The gentlemen that helped me today was absolutely amazing ??
10/29/2022
Diana S. VERIFIED CUSTOMER
Chris was great! However. Tech that worked on my car was not.
10/29/2022
Myra S. VERIFIED CUSTOMER
David is very helpful and friendly!
10/29/2022
Johnny G. VERIFIED CUSTOMER
Christopher did a great job, and was very helpful with what I asked and needed his a great asset to your company
10/29/2022
Barry S. VERIFIED CUSTOMER
Excellent job!
10/28/2022
JOAQUIN R. VERIFIED CUSTOMER
Great vehicle
10/28/2022
Shoobert V. VERIFIED CUSTOMER
He was great.
10/28/2022
Patrick M. VERIFIED CUSTOMER
Daphne was professional, knowledgeable, personable, courteous and responsive in a very timely manner! Thank you Daphne for educating me more about how my dashboard warning lights work and your tiios on how to better maintain my tires and related “stuff”!
10/28/2022
Margaret M. VERIFIED CUSTOMER
Professional, friendly and competent
10/28/2022
Jeweline S. VERIFIED CUSTOMER
Good service provided by Jeffrey Johnson.
10/28/2022
Deena S. VERIFIED CUSTOMER
Jeffrey was the best service manager I've ever worked with at the Northridge Toyota service center. He was kind, courteous, and completely professional.
10/28/2022
Eric F. VERIFIED CUSTOMER
My Service representative was Nataly, although the system states Daphne. This was my first service experience with Toyota with my new Rav 4 Prime. Nataly was fast which I appreciated but I had two inquiries about the vehicle and Nataly was dismissive and insulting. It felt like she rather get rid of me than hear me out. One issue I had was reporting a software incompatibility with a PrimeCon charger that I still don't know how to report the bug. Next was if it was possible to have her put a reminder at 30k miles to have an inspection done on high tension cable powering up the rear motor. She was dismissive and said she could not make any notes into the system for that. This was a terrible first experience with Toyota service. I was expecting fast and courteous. All I got was fast and dismissive.