I give David a 10 . Because he was very helpful and honest. Thank you David . Sincerely, Belen H
1/22/2023
Vera P. VERIFIED CUSTOMER
I was very satisfied with service
A 10
1/22/2023
Robin L. VERIFIED CUSTOMER
Katy is awesome! Will be back as I know she will go above and beyond to take excellent care of my car. She’s professional and trustworthy and above all loves her job.
1/22/2023
Prisca K. VERIFIED CUSTOMER
Katy was very helpful. She made me feel at ease and provided options that I didn't know I had. Very pleased
1/22/2023
Gouthamraj Y. VERIFIED CUSTOMER
Friendly
1/22/2023
Gadeer D. VERIFIED CUSTOMER
Outside team was immature, skipped out car. Used street language (cussing) and advisor had an attitude. Worst dealership I’ve walked into.
1/22/2023
Bahram D. VERIFIED CUSTOMER
Good job and good service thank you very much
1/22/2023
Diane D. VERIFIED CUSTOMER
Chris was great!
1/21/2023
Tuan T. VERIFIED CUSTOMER
A good work
1/21/2023
Anita Z. VERIFIED CUSTOMER
David was amazing. Thank you
1/21/2023
Corina V. VERIFIED CUSTOMER
Chris is awesome!
1/21/2023
Richard Y. VERIFIED CUSTOMER
I really appreciate the customer care that Jeffrey offered since the moment I arrived. He introduced himself and greeted me. He explained the service and time requirements. He gave me updates on my vehicle and told me if I had any question where I could find him. I give Jeffrey 5 STARS for customer service!! Thank you!!’
1/21/2023
Marcia O. VERIFIED CUSTOMER
All was exceptional. Thank you ????
1/21/2023
Ismael R. VERIFIED CUSTOMER
Wasted almost 3 hours of my time there. I was given a 45 minute turn around. Instead i sat there for almost 3 hours and he passed by me all that time till he finally called me on the phone instead of just stepping towards me and talk to me in person that my car was going to need an extra hour and a half to be ready. I finally asked has the oil change begun yet and he told me it hasnt. The reason Iam upset is because i specifically asked if it was going to take longer than estimated time he said no it wouldnt and yet he lied
1/21/2023
Erik N. VERIFIED CUSTOMER
David was by far the best service advisor I’ve ever had At northridge Toyota
He called frequently, gave important updates in timely fashion, and it was very appreciated by me. I asked him to be sure to call me and he did … maybe that seems small to you guys but I’ve had several advisors there who never call .. so little things like not having to call and wonder about my car meant everything to me … give David a big raise please his level of service should be celebrated
1/21/2023
Artemis D. VERIFIED CUSTOMER
I really appreciate how kind she was and how she took the time to answer all my questions. She was very patient. The best service advisor I've ever had. Thorough, understanding, patient, detailed, kind. Thank you!
1/20/2023
Al S. VERIFIED CUSTOMER
Very satisfied with service thanks
1/20/2023
Myla P. VERIFIED CUSTOMER
I had a wonderful experience. My customer care person was excellent
1/20/2023
Jeremy P. VERIFIED CUSTOMER
Glenn is the epitome of professional. Very customer oriented and thorough. I was impressed with how he handled my issue and I appreciate everything he and his team did for me. Very fast turnaround and the communication was great. He updated me throughout the process and made me feel confident that my vehicle was in good hands. Thank you so much.