David's service was great, nothing wrong with him, but you delivered the vehicle to me very badly washed, you even scratched the side of my new car, even if it was small, when I delivered the vehicle this was not there, I confess that I am disappointed with the experience, I took the car and went straight to a car wash. As a dealer I expected more from you.
1/19/2023
Steve Z. VERIFIED CUSTOMER
Jeff is great you are fortunate to have him
Steve
1/19/2023
Esdras N. VERIFIED CUSTOMER
Excelente servio muchas gracias por su apoyo me siento feliz de ser parte de la familia Toyota
1/19/2023
Philippe B. VERIFIED CUSTOMER
wished service would give better estimate how long we would wait to maie keys. the wait is unavoidable, but not how much in the dark the client is
1/19/2023
Ulises V. VERIFIED CUSTOMER
Great service
1/19/2023
Jitendra D. VERIFIED CUSTOMER
Satisfied
1/19/2023
William B. VERIFIED CUSTOMER
Chris did. A great job ensuring my vehicle would be completed on time as well as working with the insurance adjusters. He kept me informed and I appreciate that.
1/19/2023
Terrell P. VERIFIED CUSTOMER
He was and always very helpful and on top of things
1/19/2023
Paul M. VERIFIED CUSTOMER
Daphne is always great! She’s the embodiment of service with a smile -she’s knowledgeable and goes above and beyond, She’s a fast problem solver. Daphne always has resolutions for the problems at hand, and she’s a breath of fresh air, She’s trustworthy and has the get her done attitude that allows me to feel comfortable with leaving my RAV4 with Northridge Toyota-
Thank you for all your hard work and support Daphne.
1/19/2023
Scott K. VERIFIED CUSTOMER
Kept me well informed of the status of my car and returned calls promptly. Very professional to work with
1/19/2023
Matthew P. VERIFIED CUSTOMER
The service tech was great, but they were not able to "replicate" the problem, so it was not fixed.
1/18/2023
Kenneth F. VERIFIED CUSTOMER
Excellent
1/18/2023
Joel A. VERIFIED CUSTOMER
I like Northridge Toyota because everyone is so friendly
1/18/2023
Tania N. VERIFIED CUSTOMER
Well, the 35k service is really not a necessity. It's just a tire rotation and quoting exorbitant rates for minor clean up. Very disappointing.
1/18/2023
Harry K. VERIFIED CUSTOMER
My vehicle’s backup warning sound has been intermittent of late. The shop foreman said the function was not applicable to my vehicle (2019 RAV4 Hybrid XSE). Strange how it continues to operate, albeit intermittently, over these past four years. Quincy was great and tried to assist but there wasn’t any resolution. If this is what your service and maintenance team offer I need to look elsewhere.
1/18/2023
Anthony L. VERIFIED CUSTOMER
Katy has helped me with all my car service needs and I will always go to her. Her knowledge and his professionalism makes it easy to work with.
1/18/2023
Lisa V. VERIFIED CUSTOMER
Katy, she is a very helpful person. I'm very happy with her services.????????