I don't have any additional comments at the moment. However, Heidi was exceptional!
11/16/2024
Vasdev S. VERIFIED CUSTOMER
Great! Keep it up!
11/16/2024
Isagani D. VERIFIED CUSTOMER
MrJohnson is superb ill give him 6 star. one word is enough to do my request.
11/16/2024
William K. VERIFIED CUSTOMER
I am very happy with your service. Thank you for your kindness and courtesy.
11/16/2024
Connie T. VERIFIED CUSTOMER
Your welcome
11/16/2024
Zaven K. VERIFIED CUSTOMER
Glenn is a rockstar!!! One of the best service advisors I've worked with
11/16/2024
Kimber R. VERIFIED CUSTOMER
I don’t know why I’m getting this alert. Northridge Toyota still has my car. The check engine light won’t go off. They’ve given it back to me after having to total out my car due to being charged upwards of 15,000$ after already being scammed by a shadetree mechanic that seemingly took advantage of me and left me with the total mess that they’re having to try and fix. Do these comments go towards anything? Is anybody there? Hello? This is really unfair
11/15/2024
Shiranthie P. VERIFIED CUSTOMER
Anthony Madrigal is excellent in customer service. He always pays attention to the details and explain what needs to be done. I am leaving CA very soon and moving to KY after 36 years in Los Angeles. I hope Toyota there will help me same way your office in Northrigde. Very sad to leave as I have no other choice.
11/15/2024
Melisa B. VERIFIED CUSTOMER
Juan made sure that the issue was resolved. I did not have to wait to long . All is good
11/15/2024
Adam J. VERIFIED CUSTOMER
Peter is an outstanding customer service professional and he represents Toyota in a positive way.
11/15/2024
Jannie S. VERIFIED CUSTOMER
Glenn was very informative and polite and a pleasure to talk to
11/15/2024
Valerie P. VERIFIED CUSTOMER
Working with Manfred was a pleasure. Thank you.
11/15/2024
Rodolpho D. VERIFIED CUSTOMER
Nice
11/15/2024
Herb D. VERIFIED CUSTOMER
As usual great service!!
11/15/2024
Manuel P. VERIFIED CUSTOMER
Great service
11/15/2024
Trevor R. VERIFIED CUSTOMER
Anthony is the best service advisor in the world! I will name my next child after him. Thank you!!!
11/15/2024
Marla K. VERIFIED CUSTOMER
Jeffrey is always very nice and walks me through my service
11/15/2024
Janet M. VERIFIED CUSTOMER
I did not have my car serviced.
11/14/2024
Tracie C. VERIFIED CUSTOMER
I did not speak to Heidi. She had an emergency and had to leave early so my return calls to her went unanswered. Not her fault but someone else should have taken over for her and called me about my car. Also my fluids were low which I told them and they were not topped off. They are still low.
11/14/2024
Leonard H. VERIFIED CUSTOMER
Service was conducted by Northridge Toyota. Switched from Keyes. Peter was great. Professional manner and good results. Made me comfortable and offered many answers and concerns. Provided discounts when asked. Bought a few cars here before remodel. Large nice waiting space. The Shell station car wash is currently broken down and not open. Need full car wash coupon not drive thru. Cheap offering when most dealers do complete car washes. Cheapened experience.