Peter was beyond excellent couldn’t ask for better service. He’s truly an asset to your company. I couldn’t speak any higher of him. I would never take my car anywhere else as a result of my experience with him thank you.
3/27/2025
Jessie C. VERIFIED CUSTOMER
Heidi is always very welcoming. Her knowledge and experience are greatly appreciated. Her customer service skills are EXCELLENT. Always a pleasure!!!
3/27/2025
Martha B. VERIFIED CUSTOMER
Glenn Deitsch did an excellent job listening to me describe six dysfunctions pertaining to my car. He was extremely patient and carefully entered each concern on the work ticket. When it was time to pick up my vehicle, Glenn spent time reviewing the mechanic’s findings on each item. This was very helpful for my husband and me. Northridge Toyota is fortunate, indeed, to have such a diligent and caring employee!
3/27/2025
Aj W. VERIFIED CUSTOMER
Heidi Buchanan was super amazing she explained everything to me with a fabulous smile. Great great service from Heidi. Also Alyssa was super helpful with her and my vehicle. 100% Super Service.
3/27/2025
Ester Gohar. VERIFIED CUSTOMER
Gabriel was beyond excellent. He took his time to patiently answer the many questions I had.initially, plus a few more I thought of while waiting for my car to be worked on. He’s represent your company well and makes the customer feel like their car will be taken care of well. Please thank him from me and give him a raise and a promotion. I will definitely bring my car back to him for its next 5,000 mile service.
Not sure how to open up another tab to also acknowledge a second team member named Destiny. My apologies to Gabriel for using a portion of his survey space but I would like to acknowledge Destiny in the scheduling Dept as she also was beyond kind and professional with her follow through in trying to find me an appt asap since my schedule had opened up on short notice, though it required a few phone calls due to my schedule.
3/27/2025
Matthew B. VERIFIED CUSTOMER
Jeffrey made the customer experience wonderful. He explained what the technician would be looking over for my Prius as well as the thing that needed to be done. Even though I received a text message when things were ready, Jeffrey still walked over to where I was waiting to let me know. Great worker who showed great professionalism.
3/27/2025
Pejhman K. VERIFIED CUSTOMER
Northridge Toyota is one of the best dealerships in LA. I have had several experiences with different Toyota dealerships, but Northridge Toyota stands out. They are highly professional, provide excellent customer service, and are very kind.
3/27/2025
Nicola A. VERIFIED CUSTOMER
The service was very expencive than i was thinking, but mr. Joe **** is very carring and responsible person, im deeply appriciated of him
3/27/2025
Jaimer V. VERIFIED CUSTOMER
Glenn D. was very communicative and proactive in his service. He employs a "Customer always first" mentality! Gave us updates of the service throughout the day as soon as they were made available to him. His responsiveness and attentiveness was top notch and very accommodating. Looking forward in returning for future services.
3/27/2025
Edith Z. VERIFIED CUSTOMER
Thank you very much
3/27/2025
Lawrence W. VERIFIED CUSTOMER
Excellent service
3/27/2025
Rocio L. VERIFIED CUSTOMER
Gabriel it’s the best very good attention
3/27/2025
Faramarz H. VERIFIED CUSTOMER
Jeff was extremely helpful and professional.
3/27/2025
Irene S. VERIFIED CUSTOMER
The only reason we keep going to Northridge Toyota is Noel. He is fantastic!
3/27/2025
Gustave H. VERIFIED CUSTOMER
I’ve been told that Service department is very backed up, my car been at the bodyshop for two weeks on and off (for a day or two job)and still not finished
3/27/2025
Brian C. VERIFIED CUSTOMER
Jeffrey is always very professional and excellent customer service.
3/27/2025
Julie C. VERIFIED CUSTOMER
Thank you.
3/26/2025
Nancy B. VERIFIED CUSTOMER
Bery nice to get me back home and pick me up to come back and get my car
3/26/2025
Carmen C. VERIFIED CUSTOMER
Alex tried his best to make sure my experience was good