Last time when we took the car in for a recall it took 3 hours waiting at the dealership and nothing was done and now have to make another appointment took almost 5 hours.. finally they did the job … people there could have been more helpful…
5/9/2025
Carol S. VERIFIED CUSTOMER
Mustafah has always been very helpful and knowledgeable. I trust him and value his advice and guidance. Additionally, Esmeralda was extremely helpful. She addressed all of my concerns, she followed through, and went the extra mile to make sure I was fully informed. Excellent service all around. Thank you!
5/9/2025
Jim N. VERIFIED CUSTOMER
Gabriel Gonzalez did everything I asked him to do and more
Thank you Gabriel
5/9/2025
Richard B. VERIFIED CUSTOMER
Gabriel went above and beyond. I will be returning back to northridge and making this location my home base. Thank you gabriel for explaining everything to me.
5/9/2025
Bonnie J. VERIFIED CUSTOMER
Heidi is always awesome!
5/9/2025
Josue J. VERIFIED CUSTOMER
Thank you for your good service and good treatment.
5/9/2025
Hector M. VERIFIED CUSTOMER
Reporte un ruido y no le prestaron atención. Tu e que llegar y entrar al taller para mostrarselos
5/9/2025
Aida C. VERIFIED CUSTOMER
Shirley Diazi is pleasant and very efficient service provider. Excellent employee !
5/9/2025
Barbara B. VERIFIED CUSTOMER
Great experience.
5/9/2025
Chris P. VERIFIED CUSTOMER
Everything was perfect and timely.
5/9/2025
Michael B. VERIFIED CUSTOMER
****
5/9/2025
Luis J. VERIFIED CUSTOMER
Heidi was awesome, was ready to answer all my questions, seemed very knowledgeable and trustworthy. I will definitely continue using Heidi
5/9/2025
Dara T. VERIFIED CUSTOMER
Hi thanks to service advisors specially Mr J who was kind and did professional check in only it is hardship for us being on limited income Social Security and be at your dealership these days are hard and I’m sure you can do some discounts for people in community on disability. Thank you again for being in Northridge
5/9/2025
Sulis W. VERIFIED CUSTOMER
Thank you, Glenn Deitch.
5/8/2025
Yolanda F. VERIFIED CUSTOMER
Mustafa is the best!!
5/8/2025
Irene S. VERIFIED CUSTOMER
Noel is fantastic. He's the reason we bring our Scion all the way from Woodland Hills to Northridge, when there are many shops/mechanics in between.
Northridge Toyota is lucky to have a pleasant, smart, hard working and honest employee in Noel!
Irene & Evan
5/8/2025
Scott M. VERIFIED CUSTOMER
Because I used a broker to buy my car this was literally my first contact ever with Toyota. Alex was great. Friendly, genuine and professional. The car was ready in the timeline he specified. All details were exactly as he specified. A+ for Alex. The sales people asking me about trading in a car I’ve had for 6 months are wasting their time and frankly annoying. I bought a Toyota to own 10-15 years. I look forward to working with Alex in the future and steering clear of your sales dept.
5/8/2025
Safinah K. VERIFIED CUSTOMER
Jeffrey is the best!
5/8/2025
Aaron T. VERIFIED CUSTOMER
Joe is a pleasure to work with and a true asset to the team. Thank you Northridge Toyota for the great service ????