The Call Center made things very frustrating. So I drove to your service department and Rick took care of everything! Ditch the Call Center! Keep people like Rick, who are proactive, helpful and understanding!
6/8/2024
Mohammad H. VERIFIED CUSTOMER
He is very polite and very kind customer service
6/7/2024
Amelia Q. VERIFIED CUSTOMER
Full satisfaction
6/7/2024
Tod S. VERIFIED CUSTOMER
The service was outstanding
6/7/2024
Jose Armando. VERIFIED CUSTOMER
IM VERY SATISFIED WITH Pablo Vences work and help , he is very polite and eficiente, Toyota should have and hice more personal like Pablo Vences
6/7/2024
Jorge C. VERIFIED CUSTOMER
Thank you it all worked out for me!!
6/7/2024
Kay Lee. VERIFIED CUSTOMER
Alex is the best service writer!
6/7/2024
Alexia L. VERIFIED CUSTOMER
Pablo was very friendly
He provided recommendations
We got our yaris back sooner than expected definitely great serviced provided by the team!
6/7/2024
Nolan M. VERIFIED CUSTOMER
Na
6/7/2024
Saidaa M. VERIFIED CUSTOMER
Todd is an amazing service representative… best of the best
6/6/2024
Linda M. VERIFIED CUSTOMER
Good communication and very friendly
6/6/2024
Cheri J. VERIFIED CUSTOMER
I would appreciate the opportunity to talk to management about my experience, especially because in more than 25 or more years I had not had a poor experience. Additionally, I had a very long career as a service management consultant to large and mid-size corporations and I know a thing or two. Cheri J
6/6/2024
Frank H. VERIFIED CUSTOMER
Friendly and professional
6/6/2024
DOUGLAS T. VERIFIED CUSTOMER
Polite & efficient. Thank you!
6/6/2024
Chad D. VERIFIED CUSTOMER
Rick Segovia in the service center was very easy to work with and got my son’s Camry service taken care of without issue. Great communication!
6/6/2024
Rebecca L. VERIFIED CUSTOMER
Robert explained clearly and was prompt in informing when vehicle was ready.
6/6/2024
Arthur C. VERIFIED CUSTOMER
Robert was great. But your appointment people made me look up vin before they would let me make an appointment even though I have had work done on my same Tacoma at least three before at your dealership
6/5/2024
Stephen H. VERIFIED CUSTOMER
Rick was very thoughtful and patient. He was kind and took the time to assist me in getting my Uber car. Excellent!!!
6/5/2024
Tomas C. VERIFIED CUSTOMER
I droped off my car at 8 came back at 2 and nothing had been done wasted hours of my day for a checkup and they did nothing for the whole time it was there.
6/5/2024
Randy E. VERIFIED CUSTOMER
Way too expensive. I will not be returning for service at the Santa Barbara Toyota dealership.