Linda romero was awesome. She took care of us ! Please give her a raise! Thank you Linda
4/7/2022
Micheal E. VERIFIED CUSTOMER
Completely satisfied with Calen. Thank you
4/7/2022
William H. VERIFIED CUSTOMER
Robert is great. He always takes very good care of my car and me.
4/7/2022
James F. VERIFIED CUSTOMER
Wonderful job!!!
4/7/2022
Gary Z. VERIFIED CUSTOMER
Well done Josie
4/6/2022
Jeff S. VERIFIED CUSTOMER
Nice prop service I trust my truck to North County Ford.
4/6/2022
Ann B. VERIFIED CUSTOMER
Robert was very polite & efficient
4/6/2022
Jorge O. VERIFIED CUSTOMER
She did a very good job helping me thank you Kinda Romero
4/6/2022
Amy M. VERIFIED CUSTOMER
James is always on top of things and super polite and helpful!
4/6/2022
Gregg T. VERIFIED CUSTOMER
Although our interaction with Calen was outstanding in every way, our making an 8am appointment was meaningless since we didn't get our truck and SUV back until 430. We sat there for hours waiting for what should have been simple new tires and alignment on the truck and oul change and recall of the roof rack for the SUV. That...is unexcepable. I once would not take my Fords anywhere else but North County Ford over the four decades but now i will find another dealer to go too. Very sad. The only high point was Calen. He was outstanding.
4/6/2022
Mario G. VERIFIED CUSTOMER
Robert Helms took care of all my request and answered all my questions. he updated my with service text messages that i think are a great way to communicate. Thank you to the entire Ford Service Team!
4/6/2022
SHARON P. VERIFIED CUSTOMER
I took the car in because the back up camera was not working. At 3:30 you called to tell me the back up camera was not working. Duh. I declined the service because parts had to be ordered and the repair would be $1000+. You had my car the entire day and I got to pay you $190 for…….???? Lesson learned.
4/6/2022
Alexander C. VERIFIED CUSTOMER
This was my first service and I was satisfied with it.
4/5/2022
Tom C. VERIFIED CUSTOMER
Without my vehicle, my only vehicle, for 7 hours without any indication that that would be the case. Stressful and, needless to say, extremely inconvenient
4/5/2022
Sean B. VERIFIED CUSTOMER
Robert was dialed in and made the process fast and easy.
4/5/2022
Olga P. VERIFIED CUSTOMER
There were some challenges at check out as the computer software had been changed over the previous weekend and staff was unfamiliar with the new process. Confusion printing and collecting documents was also an issue. But the overall service experience minus checkout was a good one.
4/4/2022
JOE M. VERIFIED CUSTOMER
Honestly, the repair took several trips, it should have been fixed properly the first time. After the first attempt failed, another part had to be reordered which led to a number of delays and interruptions.
4/4/2022
Jeffrey P. VERIFIED CUSTOMER
Service writer, friendly, told me waht was going to happen and kept me upto date on the progress.