Great service, completed on time or sooner.I’ve been having all my service done by North County Ford for 9 years now (we have two ford vehicles) Calen and Jim G are the best.
4/21/2022
Josue E. VERIFIED CUSTOMER
my 2016 Ford Focus st. stalled/turned off on me a couple times while driving . both times. on the freeway. without warning. both times could have ended very badly if I hadn't reacted rapidly. I personally had to take the car to get repaired. then I received a recall letter. for the same repairs that I had just gotten done. I would please like a refund/ reimbursement for the cost of the repairs. I then took it to ford in vista. and now my car seems to have misfires when I step on the throttle. seems unhealthy to the car. I would like to get this taken care of please. contact info / ****-****-xxxx - Josue E
4/19/2022
Stephany M. VERIFIED CUSTOMER
Amazing customer service and explained my service received efficiently.
4/19/2022
Michele C. VERIFIED CUSTOMER
She was super friendly, genuinely friendly and happy! Nice to see someone really enjoying her job!
4/19/2022
Lyle S. VERIFIED CUSTOMER
Polite and helpful
4/19/2022
Gregg T. VERIFIED CUSTOMER
I was happy with Calens service and knowledge as well as his patience with me as i thought this problem was caused by NCF when in for service. In the end it was equipment failure so was i wrong and for that i apologize. That said, NCF missed another opportunity by once again returning my vehicle to me dirty. When customers spend as much as they do for the vehicle and for repairs, one would expect it be at least returned washed or cleaned. In my case almost 1700.00 dollars spent should at least qualify for getting the greasy prints off the door panels and steering wheel. Its the little things guys, its the little things.
4/17/2022
Gordon B. VERIFIED CUSTOMER
Very knowledgeable about the triton motor problems
4/17/2022
Gary A. VERIFIED CUSTOMER
Happy Customer !!!
4/16/2022
Kimbley G. VERIFIED CUSTOMER
There was a discrepancy in a service charge and Robert went to his service manager and the difference was taken care of to my satisfaction. Great job!!!
4/16/2022
Pedro S. VERIFIED CUSTOMER
Jim was great
4/16/2022
Julia M. VERIFIED CUSTOMER
My brakes still sound bad
4/16/2022
Stephen H. VERIFIED CUSTOMER
Robert was very thorough, responsive and very nice to work with. Great job.
4/15/2022
Robert H. VERIFIED CUSTOMER
Jim is always great, very polite and knows diesels!
4/15/2022
Gustavo H. VERIFIED CUSTOMER
Great service!
4/15/2022
Patricia Q. VERIFIED CUSTOMER
We get our car fixed allright and I think you guys are doing a great job. We are asking a favor next time if we can get an update especially the time of pick up like an estimated time so we can plan for transportation ( uber or lyft) not getting a call 30 minutes before closing time that the car is ready.
4/15/2022
Huitzilihuitl C. VERIFIED CUSTOMER
Super nice people, and helping services are great
4/15/2022
John C. VERIFIED CUSTOMER
Great service.
4/14/2022
Marianne J. VERIFIED CUSTOMER
Very pleased with your service team. She answered all of my questions with professionalism. Lorena was helpful in every way and I’d an asset to your establishment.
Thank You