Excellent, professional service as usual, thank you
4/28/2021
Diana C. VERIFIED CUSTOMER
They forgot to do the tire rotation. No big deal but since you asked.....
4/28/2021
KATIE W. VERIFIED CUSTOMER
I appreciate the benifit of having free oil changes. I do not understand why they need to take so long. I scheduled my appointment at 8:30. Arrived on time. Had to wait 2 hours.
I would expect the wait if I did not have an appointment.
4/27/2021
Barry G. VERIFIED CUSTOMER
Jack My service writer was excellent before I knew it I was done and on my way
.Ben the service manager is also an excellent part of the team
They make you a Priority
4/27/2021
Tiffany P. VERIFIED CUSTOMER
Great customer service!
4/27/2021
CAROL S. VERIFIED CUSTOMER
Very thorough. Good explanation of what needed to be done that day and in the future.
4/27/2021
Michael J. VERIFIED CUSTOMER
I would have been completely satisfied if the mechanics filled my tires to the correct pressures after they rotated them. A sensor alerted me of low pressure. I had to correct the problem.
4/26/2021
Barbara H. VERIFIED CUSTOMER
Very helpful!
4/25/2021
Josiamma G. VERIFIED CUSTOMER
A job well done, thanks for the good customer care.
4/25/2021
Kevin C. VERIFIED CUSTOMER
Ask them to vacuum out and wash both vehicles one the front was vacuumed the other not washed or vacuumed.
4/24/2021
David K. VERIFIED CUSTOMER
Great service experience!
4/24/2021
Wayne B. VERIFIED CUSTOMER
best service in the business
4/24/2021
Irma L. VERIFIED CUSTOMER
Thanks for a great Job Kaeley . Keep up the good works.
4/24/2021
Bill H. VERIFIED CUSTOMER
Rosean is very professional and I feel he is a real asset to your company.
4/23/2021
Sandra B. VERIFIED CUSTOMER
I just love this place
4/23/2021
Samantha W. VERIFIED CUSTOMER
Kaeley Johnson was unwilling to assist with anything that wasn’t in black and white in front of her. She was rude and lazy. She has been this way for over a year now. Every time she is the service advisor for my car, there are issues. She won’t look up warranties, she is disrespectful, and I truly don’t understand how she still has a job. I already voiced my concerns with the GM of Newport News and the manager of services at Williamsburg. While speaking with my coworkers at the hospital about this situation, they said hearing stories like that about Williamsburg Priority will keep them from going there.
4/23/2021
JAMIE T. VERIFIED CUSTOMER
Always! Service!
4/22/2021
Jamie T. VERIFIED CUSTOMER
Great as always!
4/22/2021
Ronnie H. VERIFIED CUSTOMER
I had to wait 4 hours
4/21/2021
MADDOX M. VERIFIED CUSTOMER
Great service from Jack and entire staff. Will definitely be back!