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Real Reviews from VERIFIED CUSTOMERS
Donna W. VERIFIED CUSTOMER
The staff was very professional great service
6/13/2021
Dorrett C. VERIFIED CUSTOMER
Vehicle was done in a reasonable time and I was informed that my vehicle was in good hands along with a text message upon completion. In my book that’s excellent service.
6/13/2021
Annette S. VERIFIED CUSTOMER
I have been to priority Nissan twice for an oil change and both times I was in and out very quickly.
6/12/2021
Keith H. VERIFIED CUSTOMER
Did my van receive genuine Nissan parts ?
6/12/2021
Debora K. VERIFIED CUSTOMER
By just observing Jack I could tell he was really busy. I saw him doing several different "jobs". He was considerate & never seemed distressed that he was so busy.
6/11/2021
KEN P. VERIFIED CUSTOMER
The service manager BEN is by far the best asset any dealership could have. KEN P
6/11/2021
Betty P. VERIFIED CUSTOMER
Very satisfied with my service today and the time spent was good ????
6/11/2021
OWEN B. VERIFIED CUSTOMER
Thanks
6/11/2021
Dorothy D. VERIFIED CUSTOMER
Though the vehicle was serviced professionally, I did have a couple issues. When making the appointment, I was not told that a complimentary car wash was no longer available. Additionally, one can see the Service Department from the sitting area. I noticed my vehicle had been sitting in the bay, hood up but no one within view was working on it. Thus, I went to the Service Desk asked if my car was ready and upon the attendant’s return that it would be ready in 2 minutes. Finally, I was given an invoice but the attendant failed to review the invoice with me. Therefore, the customer service was poor at best. When l asked if ownership had changed was informed that Management had. Not a good experience after riding 50 miles plus to get vehicle serviced.??
6/10/2021
Philip D. VERIFIED CUSTOMER
Kaeley was friendly and professional. She answered all my questions and offered advice to issues that I hadn’t considered. Very well done.
6/10/2021
Jonathan T. VERIFIED CUSTOMER
Kaeley was courteous and helpful. Estimated pick up was on point. Overall good experience. Thanks to the service team.
6/9/2021
Kenneth P. VERIFIED CUSTOMER
Excellent service!
6/9/2021
Gary S. VERIFIED CUSTOMER
Thank you very much. Totally satisfied with the service we received. We will be back ????.
6/9/2021
Stanley H. VERIFIED CUSTOMER
Efficient; pleasant
6/9/2021
Rose P. VERIFIED CUSTOMER
I was totally with the service I received and will certainly return when I need additional service! Thanks for a job done well!
6/9/2021
Monica C. VERIFIED CUSTOMER
Kaley was courteous and professional. Great asset to your team.
6/8/2021
Theresa M. VERIFIED CUSTOMER
Our service advisor, Kayley, was exceptional!
6/8/2021
Dwight R. VERIFIED CUSTOMER
Thanks for for the great service! I was late to my appointment, I drove from the Charlottesville area… and they didn’t give me any grief. Thanks!
6/8/2021
Alex R. VERIFIED CUSTOMER
Kaeley was an excellent representative to work with, she was super kind and courteous.
6/7/2021
Mark A. VERIFIED CUSTOMER
Kaley was awesome! I see why she is a service provider. Knowledgeable and nice-you don’t always get both. I’d bring my car to her-no question! The tech couldn’t recreate the problem because it was intermittent. Kaeley said if it happens again and you can bring it in, just come straight here and we can check it out. You can’t ask for better service than that!
6/7/2021