I sat there for 3 hours with no communication from service team about my vehicle. I had to call to speak with someone. Then the mechanic broke my door handle and they want me to pay for the part which is 70 bucks. I already paid 300 for one new one to be installed that was previously broken off and now I have to pay for another one that their mechanic broke off???? I appreciate that it’s no charge for labor but still. It wasn’t broken before I arrived. I was told they’d replace it right away and it would be a 30 min wait longer. They had no extra in stock and they had to order a new one and I have to make another trip up there to have the second one put on. Then on my paperwork it states that I told them it was broken and wanted it replaced. I went there to get my drivers side passenger handle replaced and now have the new one on my drivers door and no handle on the passenger door because they broke my drivers door handle and only had one handle so it had to go to the drivers door so I could use my car until another one came in.
9/7/2025
Lynnethe F. VERIFIED CUSTOMER
She is the best of the employees that you have. Thank you again for the great service!
9/7/2025
Alan E. VERIFIED CUSTOMER
Tyler always does a great job with recommendations and what's normal and always accommodates my scheduling times.
9/6/2025
Cecilia B. VERIFIED CUSTOMER
Very good service
9/6/2025
Carol W. VERIFIED CUSTOMER
Tyler did a good job helping me out!
9/6/2025
Dina H. VERIFIED CUSTOMER
Anthony is outstanding! He was very much in tune when I wasn’t happy with the charges and was very accommodating in that regard. We also noticed an issue when I picked up my car with the break pedal and he had it taken care of while I was still there. That saved me a trip back, and that was very much appreciated! Highly recommend him, he’s wonderful!
9/6/2025
Alice A. VERIFIED CUSTOMER
Thank you Toyota
9/6/2025
Aura G. VERIFIED CUSTOMER
I'm not satisfied with the service I received. I waited a long time, and the "Service Required" light still hasn't reset after the oil change. These are basic things that should have been addressed during the visit. I expected more attention to detail, and I'm surprised they were overlooked.
9/6/2025
Jim C. VERIFIED CUSTOMER
Tyler and Mike in the service department are the best!
9/6/2025
Robert S. VERIFIED CUSTOMER
Great service
9/5/2025
Jessica C. VERIFIED CUSTOMER
Anthony was very professional, organized, and communicative. I will be asking for him from now on as my service advisor. He’s great!
9/5/2025
William C. VERIFIED CUSTOMER
Heaven did an excellent job
9/5/2025
Julia V. VERIFIED CUSTOMER
Heaven was great!
9/5/2025
Barbara T. VERIFIED CUSTOMER
I was shocked! I went to the wrong Bev Smith.
However, Fort Pierce has all my business from now on.
Anthony Michael is the most professional
Auto Mechanic and helpful at everything.
The service was excellent, timely and including the
welcome staff were very polite.
Thank you all for making my morning enjoyable.
9/5/2025
Dimitrios K. VERIFIED CUSTOMER
I appreciate Tyler for being prompt, courteous and professional. Thank you.
9/5/2025
Deniscaina G. VERIFIED CUSTOMER
Thank you
9/5/2025
Thomas A. VERIFIED CUSTOMER
Service Advisor Tory Lundy provided me the best service. She was kind courteous and professional.
9/5/2025
Osmond H. VERIFIED CUSTOMER
Satisfied ????
9/4/2025
Daniel M. VERIFIED CUSTOMER
Excellent customer service
9/4/2025
Joanne A. VERIFIED CUSTOMER
Anthony was personable, respectful, and knowledgeable. He told me about the services I will soon need on my car explaining the ones that will need to be tended to first. I appreciated that he was not high-pressure sell, but was very clear about was absolutely necessary. He is definitely an asset to your team.