Bev Smith Toyota Auto Repair Service

Kim is amazing. She goes above and beyond for anything I have needed since I purchased my suv from there. 10 stars!!

Very professional

Also on her game very time friendly and thorough.

Outstanding service.

I serviced my RAV4 and paid for an air filter replacement. My air filter box was left WIDE OPEN without an air filter in it, and I was given my car to drive as job completed. I drive my car for over 30 miles before I realized it was missing. I was advised by the Toyota manager to drive the car back to the dealer to be fixed. After researching the risks of driving a RAV4 without an air filter, I should not have been advised to continue driving the car back to the dealer. The car should have been towed. The Possibilities of extensive damage to the car engine is extremely high, also the decrease in the car performance, which can happen over a period of time before the engine potentially fails. I documented the incident and requested a free cabin filter and wiper blade replacement in my next service visit. However, I’m also NOW requesting, that my FREE service mileage limit should be extended another 40 thousand miles in addition to the free cabin filter and wiper blades. ( are free wiper blades included in my contract?) I was offered free service and wiper blades as compensation when they we free in the first place!!! I purchased a Toyota RAV4 because I expected durability, which is now contaminated. I’m paying $60,000.00 with an excellent credit score. I feel I was also overcharged for the purchase of the car with a substantial down payment. Please respond to my concerns and requests. Initially I overlooked the he severity of the situation but after looking at the situation closely, the service and accountability was extremely poor. Respectfully, Anthony B

Heaven is a gem. She is sincere and thorough in explaining everything.

Absolutely

Always a pleasure working with this gentleman.

I like Tyler Johnson and I would like to have him every time I come to have service done on my car he's a very nice gentleman and does a great job thank you ...

Torry did a great job communicating with us about the progress of our car's service.

Tyler is great

Tyler is geeat. Personable, professional and knowledgeable. Those are the things I look for from anyone I choose to work with.

Thank you for the excellent service.

Kim Vest provided exceptional customer service as always

Natoriea was very polite and friendly she kept me update on my vehicle. Thank you, Naroriea I appreciate your help.

Everything went well. Thank you

Tori is very pleasant!

First class operation, I’ve always been treated very well by Bev Smith Toyota That’s why I‘m a returning customer. Highly recommend

Kim is excellent. A credit to Bev Smith That is why I select her for service when needed

I have no additional comments.