Kim was fantastic however your telephone operators leave much to be desired. Last week I called four times, disconnected twice. Called twice this week and like last week, I get the third degree...why am I calling, what is my phone number, someone else can help you, etc. When I call for a particular person, I expect to be connected and not answer 20 questions. This one thing is turning me against Bev Smith and if it continues I will talk to other Toyota centers. Again, Kim is fantastic, and has kept me from looking to other dealers.
5/13/2022
Monette C. VERIFIED CUSTOMER
Waiting time was to much,but thank you.
5/13/2022
Shanah R. VERIFIED CUSTOMER
Scot was very helpful and proficient
5/13/2022
Wade M. VERIFIED CUSTOMER
1,200 dollars to fix a door was just not reasonable.
5/13/2022
Dale P. VERIFIED CUSTOMER
Very professional and very nice
5/13/2022
James B. VERIFIED CUSTOMER
Scott did a great job we appreciate it thank you very much.
5/13/2022
Suzanne W. VERIFIED CUSTOMER
We usually get our car serviced in Connecticut, but we were going to be here for the 30,000 mile service. I asked my brother-in-law , Lucky Harmon, to check with this service department when he had his car serviced. He talked to Timothy and we brought our car here. Timothy was informative and helpful...so helpful that we are planning to come here again for our next service check.
5/13/2022
Patsy D. VERIFIED CUSTOMER
Kim is absolutely, hands down, a fantastic gal to work with. I will always request her. She’s thorough and I can’t say enough about her attitude and work ethic. The world needs more employees like her. Give that girl a raise and keep her cause she’s the best!
5/13/2022
Debra N. VERIFIED CUSTOMER
No thank you.
5/12/2022
Jennifer N. VERIFIED CUSTOMER
I will see you in court. Horrible.
5/12/2022
Edward R. VERIFIED CUSTOMER
Professional
5/12/2022
Pamela B. VERIFIED CUSTOMER
Jessica was wonderful!
5/12/2022
Gary J. VERIFIED CUSTOMER
It's doing the same thing again electrical problem like coming back on
5/12/2022
Donna M. VERIFIED CUSTOMER
A JOB WELL DONE BY TOYOTA.
5/12/2022
Nancy H. VERIFIED CUSTOMER
Sylvia was very nice even while she was so busy.
Thank you Sylvia
5/12/2022
Elizabeth C. VERIFIED CUSTOMER
Thanks! I feel safe again!
5/12/2022
Latricia M. VERIFIED CUSTOMER
Warranty did not cover service and I was under the impression that it was. She did not let me know this info nor could she explain to me why I was paying for services today!