I was satisfied with Scot however I was quoted $299 on the phone. When I arrived Scot quoted me $678. Ultimately I paid $560. Sadly Bev Smith will never work on my truck again.
5/7/2022
Wayne M. VERIFIED CUSTOMER
Sylvia was AMAZING!
5/7/2022
Steven B. VERIFIED CUSTOMER
Very happy with your service team. You and your team as far as I am concerned I am very happy with.
5/7/2022
Linda E. VERIFIED CUSTOMER
Kim did a great job. I was very satisfied.
5/6/2022
Nicola B. VERIFIED CUSTOMER
Tyler is amazing! Always professional, courteous and on time! Thanks a million!
5/6/2022
Luanne P. VERIFIED CUSTOMER
Kim is awesome and worked to make sure all my auto needs were met. Darius made sure I had water and was comfortable during my wait. Car seat covers look amazing. I am so glad I choose Bev Smith Toyota
5/6/2022
Darwin U. VERIFIED CUSTOMER
Kim is the best service representative
5/6/2022
Nicholas B. VERIFIED CUSTOMER
Excellent customer service by Scott for my 2022 Toyota Corolla cross.Well Done!
5/6/2022
Ron N. VERIFIED CUSTOMER
He displayed excellent customer service
5/6/2022
Santos A. VERIFIED CUSTOMER
Wait time was long before car was taken in to get diagnosed. But our updates by the case rep was very good and explaining the results was very good.. polite and friendly..
5/6/2022
Leonard R. VERIFIED CUSTOMER
Always a good experience at Bev Smith Toyota
5/6/2022
Marjorie R. VERIFIED CUSTOMER
I'm completely satisfied. She explained the situation and assisted me in any way that she could.
5/5/2022
Frank D. VERIFIED CUSTOMER
I was completely satisfied with Kim.
I was very upset with the technician who crashed into my rear bumper and cased damage and now need to have my bumper replaced.
5/5/2022
Yvonne F. VERIFIED CUSTOMER
Very satisfied with my service
5/5/2022
Charles C. VERIFIED CUSTOMER
Helpful friendly quick
5/5/2022
Jamshed K. VERIFIED CUSTOMER
Kim was very efficient, friendly and cooperative. Best service agent.
5/5/2022
Robin Z. VERIFIED CUSTOMER
One of the arm rest door handles was supposed to be replaced during this visit as it has come apart. Although it most recently went out of warranty (which I felt for the amount we paid for an extended warranty and the price of my sequoia, it should still be covered) but we still asked to have it replaced when the appointment was made and we were going to go ahead and pay for it. This was apparently not communicated to whomever needed to know by Toyota and the part was not in stock. Now another service appointment will have to be made and honestly getting my SUV in for service is not an easy task nor a short trip.