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Real Reviews from VERIFIED CUSTOMERS
Giner M. VERIFIED CUSTOMER
Great service, but I only give you 8.5/10. You would only get 10 if you provided a complimentary wash.
7/21/2022
Cheryl L. VERIFIED CUSTOMER
always a pleasure dealing with Bev Smith toyota
7/21/2022
Nechamen T. VERIFIED CUSTOMER
4.5 hrs for one simple 1hr repair. Totally unacceptable!
7/21/2022
Jose G. VERIFIED CUSTOMER
excellent service, I was very satisfied
7/21/2022
Nabor S. VERIFIED CUSTOMER
10 out of 10 would recommend!
7/21/2022
Vanessa O. VERIFIED CUSTOMER
Quick, efficient, polite, provided updates as needed.
7/21/2022
Aymar Claude. VERIFIED CUSTOMER
Scott was very nice and professional
7/21/2022
Ruth C. VERIFIED CUSTOMER
He was very caring and made I had a safe vehicle for the road.
7/21/2022
Kathy C. VERIFIED CUSTOMER
Aaron was wonderful keeping us updated on the car and service. However, I have a complaint with Mike C. In the sales department . I had sled Aaron to put me in touch with a salesperson as I saw a 2021 Highlander on the showcase outside. Mike told me a little about the car and I told him I would be by around 5 pm to pick up my car from service. He ask if I was going to use my car as a trade and I said No. I would be paying cash. When my husband and I got there i asked for Michael (Mike ) C and he came right out while I went to get my car he and another salesperson took my husband to see the white 2021 highlander They showed my husband a steel gray no bucket seats. This was totally a different car ! Mike called me again at 4:30 to make sure I was coming. The white highlander had been sold. I don’t know why Mike called me at 4:30 th make sure I was coming when the car we had talked about had already been SOLD I don’t appreciate the BAIT AND SWITCH. I like the service department. But , when a deal starts with a LIE that dies it for me. I WOULD NOT BUY A CAR FROM BEV SMITH TOYOTA AND DEFINITELY NEVER BUY ONE FROM MICHAEL C. VERO , WPB Here I come. Again thank you for you A-1 Service Department. I’ve used them for years. They are always straight forward and HONEST! Unlike your sales department. Kathy and Chris Channon
7/21/2022
Carolyn A. VERIFIED CUSTOMER
Very efficient
7/21/2022
Debra A. VERIFIED CUSTOMER
Kim was great
7/20/2022
Edward C. VERIFIED CUSTOMER
Good job by Scot.
7/20/2022
David D. VERIFIED CUSTOMER
Yes Tyler was great to work with very cordial Though I did call back due to my car shimming after tire rotation and a patch job on the front left tire so I am soon to be scheduling to be scheduling a balanced check on that tire other than that than that very satisfied with your service Though I did call back due to my car shimming after tire rotation and a patch job on the front left tire so I am soon to be scheduling to be scheduling a balanced check on that tire other than that and that very satisfied with your service
7/20/2022
Rebecca S. VERIFIED CUSTOMER
Great service thanks
7/20/2022
Abraham Martinez. VERIFIED CUSTOMER
Tyler was very professional and informative about my tire change. The service was quick. I would recommend Tyler to anyone who wants excellent and timely service. Very well done.
7/20/2022
Melita J. VERIFIED CUSTOMER
I was really impressed with the personal attention given to my car. I was also kept informed of the progress
7/20/2022
Thanaree W. VERIFIED CUSTOMER
Pedro was great. I came in expecting to pay full price for an oil change and tire rotation. He researched and told me I had a service left that was never used from my purchase contract that also included a new set of spark plugs. That was a welcome surprise!
7/20/2022
Lorraine H. VERIFIED CUSTOMER
Kim is an asset to bev smith
7/20/2022
James S. VERIFIED CUSTOMER
The First Lady that scheduled my service said that I was going to get a free oil change and filter included in the service. It appears on the bill that I was charged for it.
7/20/2022
Stephen L. VERIFIED CUSTOMER
Aaron was on top with the process of my vehicle. He was a perfect gentleman and new his job.
7/19/2022