I have been a customer of Bev Smith for twenty years and Liz has known me for that long and I never paid $ 85.00 for an oil change. I normally have Tylor or Joseph for service, check my record. long, check my record. I usually do it during the week. The other thing I didn’t like he tried to sell me some wiper blades that I didn’t need, than he said I will be needing some tires which I didn’t need at this time. I have never had a complaint in twenty plus years. Sorry ???? I usually have a coupon and if I didn’t most of the time I got one. I hope this will help . Have a nice day Don Cote
9/10/2022
Katherine F. VERIFIED CUSTOMER
I have been going there for about 10 years to get my car serviced and have purchased with my wife and mother-in-law vehicles. In the time I have been going they usually call me if there’s a change in price for any reason. This time I went to get an oil change and I advise my advisor we had a coupon. They did the oil change and they never called me to tell me they had to add more bottles of oil because it was an eight cylinder car. I at no point in time did I get a phone call advising there was an up charge and I was not notified at all.
I Believe the customer has the right to know what they’re getting charge for before they perform the work.
9/10/2022
Neal B. VERIFIED CUSTOMER
Stop pestering me to sell or trade my car!!!!!!
9/10/2022
Glorivette Z. VERIFIED CUSTOMER
excellent service
9/10/2022
Sandra M. VERIFIED CUSTOMER
Kim’s Customer Service exceeded customers expectations!!!
9/10/2022
Kathleen L. VERIFIED CUSTOMER
Ken was very helpful , knowledgeable and personable. A true asset to your organization.
9/10/2022
Lawrence L. VERIFIED CUSTOMER
Very professional
9/10/2022
Judith Y. VERIFIED CUSTOMER
Professional
Courteous
Respectful of my time
Good communication
Much appreciated the excellent level of service
9/10/2022
Eloise S. VERIFIED CUSTOMER
Alexis is the connsumate professional and gentleman
9/10/2022
Tammi E. VERIFIED CUSTOMER
Kim Vest has consistently been the best service advisor in the ~2 years I’ve been coming to Bev Smith. She always goes the extra mile to communicate perfectly and take great care of her customers. She’s friendly. She’s professional. I’m glad I get to work with her when I bring you my car.
9/10/2022
Gobin R. VERIFIED CUSTOMER
Kim knew what repair was done last and followed up with us. She took care of of effectively and notice my mom need extra time exiting the car. Thank you Kim.
Gobin R
9/10/2022
Jose U. VERIFIED CUSTOMER
Kim is awesome. She is a real pro !
9/9/2022
Sheila Kinser. VERIFIED CUSTOMER
Lost a 20 dollar braclet, turned a/c controls to lowest setting and changed other settings on dashboard.
9/9/2022
Milton J. VERIFIED CUSTOMER
Please keep up the great work. You have a wonderful team of people at Bev Smith Delership. I would recommend any of my family members or friends to join the Bev Smith team.
9/9/2022
Kevin M. VERIFIED CUSTOMER
Tyler was awesome! Him and Andreas are amazing and went above and beyond to take care of me!
9/9/2022
Joveline C. VERIFIED CUSTOMER
Everything
9/9/2022
Linda L. VERIFIED CUSTOMER
Kim is great!
9/9/2022
Gloria P. VERIFIED CUSTOMER
Aaron was very polite and helpful.
9/9/2022
Ilene D. VERIFIED CUSTOMER
Angel was very friendly and my car was serviced in a timely manner.
9/9/2022
Cristi P. VERIFIED CUSTOMER
Kim is the best! She always makes sure I get an appointment when I need one, makes sure all items are completed in a timely fashion and that I get my vehicle back when I need it.