Kim is the best service person I have ever had in my 64 years of driving! Only go to her and always ask for her.
3/4/2025
Christian U. VERIFIED CUSTOMER
Exceptional service, Jamina has incredible service . Top notch !!!
3/4/2025
Deborah K. VERIFIED CUSTOMER
Very professional and always keep u arrested of what's going on.
3/4/2025
Sheila M. VERIFIED CUSTOMER
Tori is wonderful!!! Very friendly and knowledgeable.
3/4/2025
Jimmy L. VERIFIED CUSTOMER
I bought the vehicle in a few weeks ago because I had a nail in the tire. They completed the repair and rotated the tires. I don't know what was done, but the tire pressure sensor has been acting odd since I bought it in again. Several days later the vehicle was returned and I was advised the TWPS problem was corrected when in fact it was not.
3/3/2025
Deborah B. VERIFIED CUSTOMER
Tori is great! It is always a pleasure to work with her
3/3/2025
Todd S. VERIFIED CUSTOMER
Janina always provides top notch customer service. She is an asset to you company.
3/3/2025
Erica D. VERIFIED CUSTOMER
Excellent
3/2/2025
Susan M. VERIFIED CUSTOMER
Fast efficient friendly service
3/2/2025
Katherine Ann. VERIFIED CUSTOMER
Natoriea is The Best service representative. She is thorough , honest, and trustworthy. Excited about what she does and always goes above and beyond for me. I text her when I would like to come in and it’s available. Natoriea has been my service rep. From the first time I came into Bev Smith Toyota. I hope and pray the Tory is recognized for her commitment to customer service.
3/2/2025
David H. VERIFIED CUSTOMER
Great
3/2/2025
Diego E. VERIFIED CUSTOMER
Heaven is great! She’s always very helpful and gives information about what your vehicle needs without being pushy.
I’ve had Heaven worked with me a few times, and she’s always been great!
3/2/2025
Robert H. VERIFIED CUSTOMER
I actually put on Facebook first time in years. I’ve been happier at a service place. Thank you.
3/2/2025
Nicolas R. VERIFIED CUSTOMER
Thank you
3/1/2025
Joe C. VERIFIED CUSTOMER
Natoreia was great and very professional. I enjoyed working with. What disappointed me is I just bought the car from you in November and I already have to replace the brakes on it and replace filters. Should this all been taken care of with an inspection of the car before I bought it? I also don't understand how the wheel lock works on my 3 tires but not on the front passenger tire. I don't believe this. How come this was not told to me when I brought the car in after I bought it to replace the bad front brakes that was on the car when I bought it. I don't want to be one of those people, but I can say I will not buy another used car from there.
3/1/2025
Christine M. VERIFIED CUSTOMER
Very friendly and professional. Suggested I should bring it back if any further problem's.
3/1/2025
Howard Sinclair. VERIFIED CUSTOMER
Had 9AM appointment for oil change. Showed up at 8:45AM. Did not get my vehicle until 11:45AM. Kim explained that the shop was backed up but over 3hrs for an oil change is kind of ridiculous.