Why did a scheduled appointment for service take over 3 hrs
7/30/2025
Connie W. VERIFIED CUSTOMER
I had a 1:30 appointment today and it took two hours. It was too long.
7/29/2025
Natalie G. VERIFIED CUSTOMER
I love having Caitlin as my advisor. I always have such a positive experience and look forward to having my car serviced with Kia when she is in charge.
7/29/2025
Francesca G. VERIFIED CUSTOMER
Caitlin is always very accommodating
And explains everything as well
Thank you
7/29/2025
Raymond S. VERIFIED CUSTOMER
Very good
7/28/2025
Sebastian R. VERIFIED CUSTOMER
Michelle was so helpful with ensuring that the insurance company got all the information needed to help us pay the claim
7/28/2025
Thiago C. VERIFIED CUSTOMER
Angela was awesome, very professional.
7/26/2025
Bruce O. VERIFIED CUSTOMER
Angie was very good. I appreciated her thoroughness. The technician fixed all my concerns. Junior brought me home safely. Thanks to both of them! Thank you Bev Smith Kia! I love my car! Lin Olson
7/26/2025
Barbara M. VERIFIED CUSTOMER
Angela was great, communication great and the car was ready earlier than expected
7/26/2025
Roberta W. VERIFIED CUSTOMER
Cory James Deroach is the best. He's very professional, courteous and keeps you very well inform about your vehicle. He's a great access to the company.
7/26/2025
Richard R. VERIFIED CUSTOMER
Cory was very willing to please.
7/26/2025
Olga H. VERIFIED CUSTOMER
gread job everyone very polite
7/26/2025
Ellis H. VERIFIED CUSTOMER
Caitlin is the best!!!! She takes care of me and my car providing excellent customer service. Glad she is there!!!
7/25/2025
Creg G. VERIFIED CUSTOMER
Caitlin is the best!
7/25/2025
Lissette R. VERIFIED CUSTOMER
Caitlin is really nice and kind
7/25/2025
Patricia C. VERIFIED CUSTOMER
Always feel comfortable there with all your professional people!
7/25/2025
Karen O. VERIFIED CUSTOMER
The best service ever. My car runs like a new one. Workers completed the job in a speedy and efficient manner. Thank you.
7/25/2025
Pablo P. VERIFIED CUSTOMER
Great job, thanks!
7/24/2025
Mark B. VERIFIED CUSTOMER
Very good experience. After getting the run around from 2 different KIA dealers I didnt know what to expect.
When I arrived I was greeted by Cory and he told me what to expect as far as length of time it would take. Cory updated me a couple of times on the progress. I was happen with my visit