When I pulled up to the service area, I sat for several minutes, several people walked in and out of the booths and never acknowledged me. Finally a gentleman that washes cars asked me if I was being helped. He told someone I needed help and still nothing so he told me to go up to the booth door. I was only there for an oil change and tire rotation. It took two and one half hours. Never again!
11/27/2021
Charla H. VERIFIED CUSTOMER
Justin was helpful and polite. He made the appointment easy.
11/26/2021
Jennifer M. VERIFIED CUSTOMER
Happy with my experience with Amanda and all associates that day. Very quick and I didn’t wait long.
11/26/2021
Janet B. VERIFIED CUSTOMER
Coffee spilled in center console, 30 miles driven and I requested a car wash, Not done!
11/26/2021
Lillian A. VERIFIED CUSTOMER
Frank was very customer friendly and very knowledgeable concerning what my vehicle needed. He throughly explained what would be done and how long it would take and everything went precisely as planned!
Frank is an excellent customer service manager!
11/25/2021
Dorothy M. VERIFIED CUSTOMER
Great job. Very professional and attentive to customer needs.
Thank you Amanda
11/25/2021
Kenneth G. VERIFIED CUSTOMER
All around pleasant experience.
11/24/2021
Ernestine H. VERIFIED CUSTOMER
Great customer service but the complimentary wash you offer is awful they only spray water on the cars not wash them was very disappointed
11/24/2021
Danelle L. VERIFIED CUSTOMER
Zachary is knowledgeable and customer focused. One of your best. I am frustrated with the car and the dealership, and Zack took it all in stride, providing excellent service.
11/24/2021
Higgs A. VERIFIED CUSTOMER
My service experience was AMAZING! Amanda kept me completely informed of everything and assisted me with making the best decisions regarding the maintenance my Kia Forte needed. Additionally, they did an incredible job cleaning AND vacuuming my car, which I wasn’t expecting given the fact that the service department was exceptionally busy and I didn’t have an appointment.
I plan on returning to this location every time my car needs service.
11/23/2021
Robert M. VERIFIED CUSTOMER
Thanks
11/23/2021
Brianna N. VERIFIED CUSTOMER
Yes, he did a fantastic job! Has great customer service
11/23/2021
Adam S. VERIFIED CUSTOMER
I always have a great experience when I get my car serviced at Bev Smith Kia
11/22/2021
Victor C. VERIFIED CUSTOMER
Satisfied but do need more info. The newly installed radio what is the warranty period?
11/22/2021
Elsy S. VERIFIED CUSTOMER
Awesome, very pleasant service.
11/21/2021
Lisa B. VERIFIED CUSTOMER
Knowledgable & professional
11/21/2021
Margaret M. VERIFIED CUSTOMER
Petra went out of her way to my car don't in a timely manner do to my 2hr drive back home. Very friendly!
11/21/2021
Ina M. VERIFIED CUSTOMER
Frank is always knowledgeable, kind, and helpful. He is an asset to Bev Smith KIA.
11/21/2021
Mirta C. VERIFIED CUSTOMER
I am very satisfied with the service and with the attention of Mr. Frank thank you