Kia is a joke! You sell customers protection plans for their vehicles and then change the parameters what was purchased do not cover promised services! The amount of time customers wait, even with scheduled appointments, is ridiculous! We did not even get our car wash at the end. Jessica was very sweet but that is the ONLY positive part of the visit.
4/15/2022
William G. VERIFIED CUSTOMER
Frank was very good. I think your whole service department is doing a good job
4/15/2022
Kathleen C. VERIFIED CUSTOMER
Not happy with new car.not happy with the fact we have been there 3 times with promises to fix and now have to go to body shop.not happy Otto was supposed to try to help and no call back.bought 5 cars from Bev smith.this will be the last
4/14/2022
Russell C. VERIFIED CUSTOMER
Jessica was amazing as always.
4/14/2022
Carol S. VERIFIED CUSTOMER
Friendly staff.
4/14/2022
Edie F. VERIFIED CUSTOMER
I AM very glad with your service
Thanks
4/14/2022
Michael K. VERIFIED CUSTOMER
Car wash not working
4/14/2022
Janet B. VERIFIED CUSTOMER
Thank you
4/14/2022
Kelly H. VERIFIED CUSTOMER
He is the best
4/13/2022
William M. VERIFIED CUSTOMER
Very satisfied
4/13/2022
Helen R. VERIFIED CUSTOMER
My expectations were exceeded.
4/12/2022
Loudie V. VERIFIED CUSTOMER
She was very professional and notified me in every steps. She knows how to treat costumers!
4/12/2022
Joseph B. VERIFIED CUSTOMER
Outstanding Frank. Job well done!
4/12/2022
Faith O. VERIFIED CUSTOMER
Told that the car was washed, but the bird poop was still all over the front window
4/12/2022
Helen B. VERIFIED CUSTOMER
excellent
4/12/2022
August M. VERIFIED CUSTOMER
Jacob went above and beyond his ability to make sure everything went smoothly. He let me know every step of the way what needed to be done. I appreciate everything he had done for me.
4/12/2022
Tasha R. VERIFIED CUSTOMER
Thanks to everyone especially Jacob and Phillip
4/11/2022
Nikki M. VERIFIED CUSTOMER
Frank was very nice and courteous..
4/11/2022
Gail C. VERIFIED CUSTOMER
10am appointment. Said ready at 1130. Wow. Left around noon. Far far far too long. From here out I will insist on first appointment of the day. Frank was nice but my question went unanswered and I left because again, it was noon
4/11/2022
Linda S. VERIFIED CUSTOMER
This was the first time service on my new car…The service was great. Jacob was very nice and professional