Very pleased with the service, getting better each visit.they explain what was service step by step.
7/16/2022
Donna H. VERIFIED CUSTOMER
I’m very upset because not everything was fixed that I asked be fixed. I went back in to speak to the Maintenance and of course it was after five and everyone left. Anyone who had driven my car out of the garage would have seen that the pressure in my tires was incorrect by my dashboard. Also I have a service light that says -200 and my next service which needs to be taken care of. And I should have gotten a free complementary wash. I have quite a ways to come and have things done which I don’t mind if they’re done correctly. Needless to say I’m very upset with your maintenance department .
7/16/2022
Cedric H. VERIFIED CUSTOMER
Na
7/15/2022
Pauline P. VERIFIED CUSTOMER
He was very pleasant and explained everything that was performed on my car
7/15/2022
Laura S. VERIFIED CUSTOMER
Thank you for the great service
7/14/2022
Josiane R. VERIFIED CUSTOMER
Please stop asking about trading my car. I am interested in buying anymore Kia .
7/14/2022
Jada A. VERIFIED CUSTOMER
Great service
7/13/2022
Kim D. VERIFIED CUSTOMER
The wait time was out of this world. It was crazy. Over two hour wait
7/12/2022
Carol L. VERIFIED CUSTOMER
Driverside carpet has grease all over. Car wasn't washed as you do for a usual visit. Odometer was off by 2000 miles. I told service guy 55,122 he wrote 53,122.Adam was very professional and polite
7/12/2022
Catherine B. VERIFIED CUSTOMER
Daniel and Phillip (shuttle driver) we’re both great! I am very happy with my service and my Kia!
7/12/2022
Ruby J. VERIFIED CUSTOMER
I brought my car in for routine maintenance service and again I am not satisfied with the service. After the service was done I received my receipt and left. I was checking my receipt and noticed that there were several markings on it indicating what was done, and I looked at the fluids that were filled and it said the windshield washer fluid was filled so I checked it for myself and it was the same as when I brought it on, I'm wondering if anything else was not taken care of like the cabin air filter which I requested be replaced. The service is really not the best it seems to be an ongoing problem. I called and spoke with Sandra and she informed with she would have the Service Manager call me back and to this day I have not received any call from him. They need to do better I pay for this service every month.
7/12/2022
Dale O. VERIFIED CUSTOMER
Good job
7/10/2022
Tammy D. VERIFIED CUSTOMER
Thank u
7/10/2022
Michael B. VERIFIED CUSTOMER
I would like a Trade in offer !!I was up set with the cuts on my Dashboard !! They said it’s the Normal with the Air bags !! I don’t like that !! My car is inside !! Garbage!! I have 13,700 miles !! It’s in perfect Condition !! Thank you Bernadette Bodnar
7/9/2022
Regina H. VERIFIED CUSTOMER
Extremely dissatisfied with my service: a job that should of been completed within the weeks took 4 weeks. And I went to pick up my car on none other than my birthday they had my car fro several hours told me it was done and come pick it up! Arrive and I tried to enter my car and NO entry the original issue was still going on . Needless to say I was very upset especially since I had birthday dinner reservations in 2 hours I will be selling this KIa car and buying something new lse
7/9/2022
Angela R. VERIFIED CUSTOMER
Thank you, Daniel. I appreciate your help.
7/9/2022
Donelle H. VERIFIED CUSTOMER
Someone smoked in my vehicle and the car smells awful. I mentioned this to Daniel. I am not a smoker so this is truly unacceptable. I had to stop and buy a vehicle air freshener after I left and the car still smells. I have asthma and this is not safe!
7/9/2022
Carlos M. VERIFIED CUSTOMER
It took more than 3:00 hours to finish the work. I was not satisfied at all.
7/9/2022
Tara P. VERIFIED CUSTOMER
You didn’t even service my car. My car was never taken care of.