I had to wait for a service rep to assist me. All I had was an oil change and it took an hour and a half and the service was overpriced. I'll find another facility for this service in the future.
1/6/2023
Kristal R. VERIFIED CUSTOMER
I was charged over $200 for you to tell me that I need a new DVD player. Joseph said if I had a warranty through carmax that I could get my money back. I called carmax and do still have a warranty. I’ve called Joseph twice and left two messages and have yet to receive a call back.
1/6/2023
Shadiene K. VERIFIED CUSTOMER
I was well satisfied with my service
1/6/2023
Robert A. VERIFIED CUSTOMER
Petra was very professional and upfront about everything. A job well done.
1/6/2023
Michelle H. VERIFIED CUSTOMER
So glad she is back. She is awesome.
1/6/2023
Angela R. VERIFIED CUSTOMER
Petra is always very kind and pleasant. I appreciate her attention to detail and keeping me informed. Thank you, Petra, great job.
1/5/2023
Gloria N. VERIFIED CUSTOMER
He is the best.
1/5/2023
Yulexis G. VERIFIED CUSTOMER
good morning everything was fine on joseth's side but on the way home I put the windshield wiper to clean the insects on the glass and the windshield wipers had no water this morning I checked the engine oil and it has but it is at the minimum I also ordered please change the spark plugs and I don't know but I didn't see on the receipt that they did please, they have always done an excellent job this time, thanks, it's not my intention to get anyone in trouble, but always have to trust you, thanks.
1/5/2023
Linda M. VERIFIED CUSTOMER
Seth Tyler Calvanese was a excellent service advisor.
1/5/2023
Nancy S. VERIFIED CUSTOMER
Petra was professional and friendly. She made sure all the work was completed and the car looked beautiful. I liked her before when she was at KIA and I'm glad she's back. She was the only one that knew what she was doing.
1/4/2023
Daniel F. VERIFIED CUSTOMER
Joseph was great service was great
1/4/2023
Roger P. VERIFIED CUSTOMER
Very good service
1/4/2023
Lanaya R. VERIFIED CUSTOMER
Thank you
1/4/2023
Lillian I. VERIFIED CUSTOMER
Petra is the best
1/4/2023
Jacqueline C. VERIFIED CUSTOMER
Joseph Stephen showed great customer service skills during my whole process before and after my car was service and the service team completed it in a timely manner.
1/4/2023
Bonnie B. VERIFIED CUSTOMER
He went the extra mile.
1/4/2023
Enrique D. VERIFIED CUSTOMER
Great experience overall! Great customer service, attentive and provided timely updates.
1/3/2023
Theodore V. VERIFIED CUSTOMER
Joseph brought me in without an appointment. He also got me in and out quickly. I really appreciate that kind of service!