Joseph sid everything in his power to do the great job the he did!
6/11/2023
Maria N. VERIFIED CUSTOMER
Fred was excellent! Very professional, courteus and responsible with the entire process. Very happy and glad I came to this dealer to service my car and found a great person, Fred. Thank you so much!!!
6/11/2023
Cynithia M. VERIFIED CUSTOMER
No complaints. Service was timely. One question was the recalls taken care of because it has not been acknowledged in the app?
6/11/2023
Ashley H. VERIFIED CUSTOMER
Very helpful and polite and I was in and out for my oil change.
6/11/2023
Ryan E. VERIFIED CUSTOMER
1000 percent worth dealing with ! Great work Fred ! Thanks for getting me in and out in a reasonable time . I appreciate you explaining everything to me that I didn’t know about servicing my Kia telluride ??
6/11/2023
Barbara E. VERIFIED CUSTOMER
Respectful
6/11/2023
Christine O. VERIFIED CUSTOMER
Will continue to use you folks.
6/11/2023
Donna R. VERIFIED CUSTOMER
I was a little Leary going to get service on my car. I purchased the car from Bev Smith and received the upmost professionalism so I thought I would try them for service. Mind you, I live probably an hour away and I could have used two other Kia dealers. When I pulled up to service I was acknowledged immediately. He explained the process and walked me to the waiting area. With 5 minutes the service lady Pedra came in called my name and had all my information and it was accurate. She told me how long it would take and offered water to me. The waiting room/restrooms were clean. The waiting room was a pleasant area to relax. Within no time my car was done. I think they were finished sooner than promised. Oh I forgot to add Pedra asked if I needed a shuttle which I thought was very nice. Of course living so far away it was not feasible. I will definitely use Bev Smith service in the future! Awesome experience. Well done my friends!
6/11/2023
Vicky G. VERIFIED CUSTOMER
You need to find a way to fix the headlight on the Sorento that does not cost so much
6/11/2023
Carleen O. VERIFIED CUSTOMER
They never washed the car nor vacuum it
6/11/2023
Cody H. VERIFIED CUSTOMER
Completely unprofessional experience. Service department did not notify my husband of his car being completed. When he called for an update department never answered. Finally went down to pick up the car and found out wife’s email and phone number were listed instead. Never gave that information to them. Spent 20 additional minutes at service as they couldn’t find the invoice papers, keys or car. Even after confirming correct information is now filed for the husband, the wife is still getting emails and phone calls. Also had service worker vaping right in front of customers and smoke was being blown by wind right at us.
6/11/2023
Marie J. VERIFIED CUSTOMER
Great service. Thanks
6/10/2023
Robin R. VERIFIED CUSTOMER
Fred was respectful of my time. All issues were taken care of and my car was ready within 2 hours.All in all, it was a pleasant and stress free service experience.
6/10/2023
Katherine C. VERIFIED CUSTOMER
Was good and on time
6/10/2023
James L. VERIFIED CUSTOMER
Excellent service and communication!
6/10/2023
Lazaro F. VERIFIED CUSTOMER
Satisfacción siempre con el equipo de mantenimiento gracias
6/10/2023
Martha D. VERIFIED CUSTOMER
Everyone at this dealership has been so wonderful to work with! Today I had the pleasure of meeting Joseph Junior Stephen. This was my first service on my car and Joseph was my service specialist. He was very attentive and I had no doubt my car was in the best of hands. I was very impressed with Joseph and his service team.
6/10/2023
Robert F. VERIFIED CUSTOMER
Petra was fantastic. She had very good communication with me took care of my every need make sure my vehicle is clean and ready when I arrive.