My car is pulling to the right and it did not get a wash like I asked and I don’t even think the old was changed because there’s not a new sticker in my window so very unsatisfied with my visit yesterday for my Kia K5
6/4/2023
Paul L. VERIFIED CUSTOMER
Joseph Stephen. Absolutely the best, most attentive and knowledgeable asm I've dealt with at bev smith Kia. Again kudos to Joseph and bev smith Kia.
6/4/2023
Silvia C. VERIFIED CUSTOMER
N/A
6/4/2023
Ethel M. VERIFIED CUSTOMER
They where very nice and everything that I told them about my vehicle that needs to be looked at they did and fixed the problem they were very nice the gentleman that came to the car thank you all very much
6/4/2023
Joseph M. VERIFIED CUSTOMER
After being told car was done and it was not. Waited for an hour to have rain guards installed. They were installed wrong. Passenger door catches on guard. Needs to be fixed again.
6/4/2023
Sherry J. VERIFIED CUSTOMER
I was very pleased with Corey as always he is my favorite, always professional, and I love for him to take care of me. I was a little disappointed with customer service because I made an appointment for 2 o’clock. They did not have me down so I spent two hours in the waiting area to get a tire plugged no fault of Corey for sure.
6/4/2023
Sonia R. VERIFIED CUSTOMER
Thank you I’m very satisfied ??
6/4/2023
Michael C. VERIFIED CUSTOMER
Fast and easy.
6/3/2023
Aaron H. VERIFIED CUSTOMER
Started shaky, ended nicely. Thank you for washing my vehicle.
I’ll be back in 5000 miles
AH
6/3/2023
Pamela E. VERIFIED CUSTOMER
Seth is great!
6/3/2023
Lydia M. VERIFIED CUSTOMER
My name is Lydia M
6/3/2023
Pamela M. VERIFIED CUSTOMER
Excellent care of the vehicle.
6/2/2023
Leo H. VERIFIED CUSTOMER
Seth was on top of it
6/2/2023
Concetta B. VERIFIED CUSTOMER
I've purchased 3 Kia vehicles since 2017, and the service has always been terrible, but in the past two visits for me were a good experience, no bs, no part availability just good service, you guys better keep this one !!!
6/2/2023
Christina B. VERIFIED CUSTOMER
Petra ( I think that was her name) got me in and out in a timely manner and I appreciated her.
6/2/2023
Sherry M. VERIFIED CUSTOMER
Very satisfied
6/2/2023
Diane D. VERIFIED CUSTOMER
Petra was awesome in assisting me with my car. Very professional and kind
6/2/2023
Michelle R. VERIFIED CUSTOMER
Another satisfying experience. Bev Smith never disappoints
6/2/2023
Paul D. VERIFIED CUSTOMER
Problem was not fixed on first tow-in, yet was told it was addressed and car was ready to go. Told advisor that the fuel pump should be the focus, but was told all is well. Left Kia with car on Sunday, only to stall and die (again) two miles away, and wasted 4 hours waiting for tow and ride. Thank you, as we had to cancel our planned family bbq…
Very disappointed, but by Wednesday, it was finally confirmed that car was fixed and IT WAS the fuel pump. Guess I could be a tech at your shop, as your tech couldn’t get it right…