He was very courteous, went above and beyond explaining things and answering any questions I had.
8/23/2023
Linda B. VERIFIED CUSTOMER
I picked up my vehicle and it still had the same leaking oil issue I drove it home it leaked oil once again all over my driveway and in my garage. I paid 3300.00 to have my car serviced and fixed properly and this is now the third time it’s in the garage going on 3 weeks. Thank goodness Patrick in used cars did give me back the loaner vehicle I had before. When I brought back my car I was told I could not have it back. Not sure why 2 different responses? I want my car fixed properly test driven and all that oil cleaned off my engine. My car has never leaked oil in all the time I have owned it and now because of this expensive repair it’s leaking all the time. Please fix the issue
8/23/2023
Nathan S. VERIFIED CUSTOMER
Happy but too expensive
8/22/2023
Donna M. VERIFIED CUSTOMER
Justin is the Very polite very respectful and very knowledgeable. Extremely personable. We will never service our car at Wallace again! We used to use your service dept for our other cars and we were never disappointed. .
8/22/2023
Demtria K. VERIFIED CUSTOMER
Fred was very friendly and welcoming. Answered all my concerns without hesitation. Definitely will be back!
8/22/2023
Delroy C. VERIFIED CUSTOMER
Justin is the very best. I feel comfortable working with him regarding my car service needs.
8/22/2023
Barbara A. VERIFIED CUSTOMER
Absolutely! Seth has always been very good , friendly, and explaining in detail if there was a problem.
He is very courteous and professional.
8/22/2023
Lindsay S. VERIFIED CUSTOMER
Seth is always very helpful and professional
8/22/2023
Bonnie S. VERIFIED CUSTOMER
Justin always is professional and explains everything to me about what has to be done to my car. I am very happy with Bev Smith Kia.
8/21/2023
Barbara L. VERIFIED CUSTOMER
I like seeing the same person when I come there
8/21/2023
Shantonia D. VERIFIED CUSTOMER
The time it takes to service the car is always important to me and today was satisfactory.
8/21/2023
Tina T. VERIFIED CUSTOMER
Seth is always polite and helpful.
8/21/2023
Stan H. VERIFIED CUSTOMER
Fantastic job and service
8/21/2023
Wendy L. VERIFIED CUSTOMER
Fred did an amazing job!! I would definitely trust him with my car again!!
8/21/2023
Jesse W. VERIFIED CUSTOMER
As always, top notch and goes above and beyond!
8/21/2023
Alexander B. VERIFIED CUSTOMER
Fred was truly excellent.
He offered a warm welcome, quickly took my information and reviewed why I had brought my car in.
Once ready, Fred reviewed the work that was done, and I was quickly on my way.
I will be looking forward to working with Fred in the future.
8/20/2023
Dana S. VERIFIED CUSTOMER
Justin was great very accommodating and polite and explained everything thoroughly he is an asset to your dealership
8/20/2023
David A. VERIFIED CUSTOMER
Much better service than the Kia dealer in South US 1. Only minor issue is not vacuuming the car the first time. However, they took care of it. The rest, service, explanation etc. exemplary!