Zac was very helpful and my car was fixed. The car had gotten muddy in KY and the back tire didn't get very clean when I took it to car wash at home. I hadn't had time to work on it further. Kia did the complimentary car wash and they got my tires clean and shined up. I really appreciate that.
10/29/2021
Karen F. VERIFIED CUSTOMER
As always Amanda was wonderful
10/28/2021
Rodney W. VERIFIED CUSTOMER
Thank you for the great service.
10/28/2021
Manana G. VERIFIED CUSTOMER
Very professional.
Thank you.
10/28/2021
Shelby R. VERIFIED CUSTOMER
Happy to see Amanda back !!! Wait time for actual service could improve, not a bad visit
10/28/2021
Jean B. VERIFIED CUSTOMER
I appreciated the diligence of Mr Miller to service my car
Thanks for your excellent service
10/28/2021
Ashley R. VERIFIED CUSTOMER
Great service
10/27/2021
Elizabeth M. VERIFIED CUSTOMER
Zachary was very professional and kind. He was on top of everything. It took a little longer than expected; but Zachary handled the situation perfectly. I feel Zachary is an asset to your company.
10/27/2021
Dorothy C. VERIFIED CUSTOMER
Zachary presented himself in a very professional manner. Explained what work was neccessary to see that my vehicle was serviced properly. Thank you
10/27/2021
Debora C. VERIFIED CUSTOMER
Zach kept the informed on the status of the work to be done on my car and about how much longer it would be. He then walked me to the cashier so I could pay my bill then out to my car. Could not have asked for better service!
10/26/2021
Susan R. VERIFIED CUSTOMER
Very pleasant and helpful. Answered many questions.
10/26/2021
Michael L. VERIFIED CUSTOMER
Was very happy
10/26/2021
Amy B. VERIFIED CUSTOMER
I had an appointment for 9am on Tuesday after not being able to drive my vehicle for 2 weeks. Then it not being seen till Wednesday with no communication from Kia. Finally when I did get communication I was accused of not servicing my car because I didn’t get it serviced at Kia and didn’t keep my records of oil changes that my husband did for me. So know I have a Kia that I couldn’t be fixed due to lack of communication between the sales person telling me if I didn’t have records of maintenance and if I didn’t have it serviced at Kia the warranty is voided. Which mean I had to purchase a new vehicle couldn’t trade in the 2019 so now I start payments over again at a higher rate and give my 2019 Kia back to the bank to put a volunteer repo on my credit. Didn’t get the option to fix the issue. I felt like a number in your service department.
10/26/2021
Karen F. VERIFIED CUSTOMER
So glad to see Amanda back. She gives great customer service with a smile
10/26/2021
James D. VERIFIED CUSTOMER
They fit me in for service on the same day. I really appreciated that.
10/26/2021
Rose A. VERIFIED CUSTOMER
To those persons who service my vehicle a big Thank You!!!
10/26/2021
Pedro S. VERIFIED CUSTOMER
Great associate to have work at Kia
10/26/2021
Sebastian C. VERIFIED CUSTOMER
KIA BEV SMITH very Disappointing experience
-car had check engine light
-not washed
-rental was given back before time was met and returned with more gas than customer received.
-car had a knocking sound under car
-car left side behind driver seat door was dented/damaged
-car was not cleaned inside or out
-car was given with something in engine not plugged in
-car was left at dealer for another night to complete all unfinished/mistakes made on car
-car was picked up and again not clean inside or out
-car was in no way returned in customer expectation.
-car was returned with car speakers unconnected
-manager stated he had not seen the check engine light when he pulled car from lot and brought to customer, then stated the customer began talking about a noise that he heard under the car and for those reasons he did not see the check engine light on.
-horrible experience.
I am very unhappy with my service at Kia Bev Smith in fort pierce. Will be looking forward to selling car and no longer being a Kia customer, for recall and customer service. Will also be sending an email to someone higher than manager at this location.
10/25/2021
Debra W. VERIFIED CUSTOMER
Professional and efficient
10/25/2021
Patricia V. VERIFIED CUSTOMER
Great service from very professional staff. Dealership is a very pleasant place to do business with.