Pablo came through and got my car diagnosed and serviced that day
1/6/2024
Thomas S. VERIFIED CUSTOMER
Very satisfied with service was in and out in about an hour
1/6/2024
Janice R. VERIFIED CUSTOMER
This is my 6th KIA in the last 25 years
1/5/2024
John G. VERIFIED CUSTOMER
I am totally satisfied with the service that I get from Kia Joe was fantastic. It's a pleasure to deal with a gentleman just like my salesman Dave. That's why I keep coming back as because of him.
And I have a lot of respect for you now. Thank you.
1/5/2024
Carl H. VERIFIED CUSTOMER
Caitlin was very nice and professional.
1/5/2024
Linda B. VERIFIED CUSTOMER
Justin was very polite and professional!
1/5/2024
Irma H. VERIFIED CUSTOMER
Thank you ????
1/5/2024
Santiago C. VERIFIED CUSTOMER
We went in with a mechanical concerns on our soul where it hesitates to shift, this has only happened in 2 occasions. The service advisor took the time to test it and scan the computer and everything was ok. He mentioned if this continues to happen, to please bring the car immediately
1/5/2024
Carol K. VERIFIED CUSTOMER
Cory is the best!
1/5/2024
Michael J. VERIFIED CUSTOMER
Service was amazing, fast, efficient and Cory was friendly and extremely helpful!
1/5/2024
David S. VERIFIED CUSTOMER
Thank you. The service manager Joseph was spot on. I highly recommend him. The only problem that I have with Kia as a whole and their gray zone of recalls really stinks. Kia sends out multiple letters. Santa is a recall on an engine part. You take it in. You're expecting that to be fixed, but there's a little grace, a gray section in there saying well. Technically we don't have to replace it just yet and that really ticks a lot of people off personally. That's my wife's car. I am really dissatisfied with the Kia products and it's brother products. But as far as your your technicians go and your service people I don't have a problem with them. It's just unfortunate that you guys get caught up in all the bureaucratic crap and probably take 99% of the heat for it. What's really **** for you and everybody else already well off to find another mechanic. Can't afford the key as parts or service anymore. You'll have a wonderful blessed day. Have a blessed year
1/5/2024
Vicki B. VERIFIED CUSTOMER
I’m am very disappointed that I made an appointment to have my ten thousand oil changed and what all that entails. We even put in the recall on my car. I was there at 8 am. I left at almost 11. BUT I was told that the recall part was not done. I was told that in a couple of days the recall part would be here and that I could come back and get it done! SAY WHAT! They were out of the part. I am still working at 75, if I do not work I do not get paid! There seems to have been some people just driving in to get their recall done so they are out of stock. All I can say is I had an 8:30 am app. got there at 8am. I do not want to be told they are out of stock! When did we know that?
1/4/2024
Isaac Y. VERIFIED CUSTOMER
Caitlin Neeson was a very professional, competent and personable vehicle advisor at Bev Smith Kia. Kudos to her.
1/4/2024
Joseph T. VERIFIED CUSTOMER
Joe was the BEST !!!
1/4/2024
Mina C. VERIFIED CUSTOMER
great service ..
1/4/2024
Robin E. VERIFIED CUSTOMER
Said on paper that had gave external wash but didn’t wash other then that everything was great
1/4/2024
Demetria C. VERIFIED CUSTOMER
Very pleasant
1/4/2024
Patricia C. VERIFIED CUSTOMER
Sh was awesome. So attentive! Keeping me up to date all the way! Thanks!
1/4/2024
Charity R. VERIFIED CUSTOMER
Caitlin was outstanding. The best service I have received in a long time. Very helpful in helping me get the maintenance I needed to get done. She’s very knowledgeable and explained everything to me. Thank you Caitlin!
1/4/2024
Diana P. VERIFIED CUSTOMER
Everything went well! Justin explained everything and the interaction went smoothly