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Real Reviews from VERIFIED CUSTOMERS
Richard R. VERIFIED CUSTOMER
The only issue is you need more than one shuttle. That service was not so good.
6/29/2017
Roberto M. VERIFIED CUSTOMER
He was extremely helpful and knowledgeable.
6/29/2017
Albert Q. VERIFIED CUSTOMER
Gary Hidalgo has an excellent service.
6/29/2017
Marietta M. VERIFIED CUSTOMER
Mariano always does a good job. Never fails! I always trust when he handles my service.
6/29/2017
Daniel S. VERIFIED CUSTOMER
Fine job
6/29/2017
Lisa R. VERIFIED CUSTOMER
I can't believe that you take your vehicle in spend almost $1000 dollars and no complimentary car wash. If I bought a car today it would have been washed, just bad customer service Andy Flores himself was great
6/29/2017
Meril V. VERIFIED CUSTOMER
After having the alternator diagnosed as being the reason the battery was not charging they replaced it. I drove the car home and it was dead again the next morning. Replaced the battery, then it was dead again yesterday. Towed it to the dealership near my home who heat called and said there was a bad switch on the AC that was not turning off causing the drain on the system. At this point there is no way to say that the alternator was not bad, but it is frustrating to think I spent $800 on an alternator and installation if a $20 switch was the real problem.
6/28/2017
Arif A. VERIFIED CUSTOMER
Maria navarro did ExExcellent services. Thanks
6/28/2017
Eli J. VERIFIED CUSTOMER
Over and beyond what I expected his service to be he was great and try to find ways to satisfy what was needed for my car
6/28/2017
Warren M. VERIFIED CUSTOMER
Maria Navarro is the best service advisor anywhere She was my service advisor at Fontana Nissan and then I purchased my new Honda at Rock Honda and the main reason is her. She always make sure your Vehicle is properly serviced and fixed correctly the first time . Maria should be promoted to a Management position because her customer service and support is outstanding Sincerely Warren M
6/28/2017
Ivan E. VERIFIED CUSTOMER
The Rep was great just the prices were super expensive had to change it myself
6/28/2017
Chris A. VERIFIED CUSTOMER
Well done, on time, and no surprises.
6/27/2017
Gloria S. VERIFIED CUSTOMER
Excellent
6/27/2017
Bobby M. VERIFIED CUSTOMER
Gary very knowledgeable about the car. Very recommended.
6/27/2017
Ruben Z. VERIFIED CUSTOMER
Muy muy amables bien rápido te atienden todo estuvo muy bien Grasias
6/27/2017
Miguel M. VERIFIED CUSTOMER
Great Job @ Rock Honda
6/27/2017
Darrell C. VERIFIED CUSTOMER
Oder number 20378 I order parts and arrived damaged. The exchange process was slow. I returned ship back my part and it arrived back to honda parts guy over three day. I am still waiting for my parts to ship. I was given a tracking and the parts never left honda parts guy for four days and I am still waiting as of today. I would thought I would get two day shipping. I am still waiting as of today. 6/26/2017
6/27/2017
Harold F. VERIFIED CUSTOMER
Rufino is a great asset to Rock Honda. We appreciate that he goes above and beyond to provide excellent service to his customers.
6/27/2017
Amarjit D. VERIFIED CUSTOMER
When I buy the car was promise there is 5 full year warranty on engine and engine parts but today told me there is no warranty,you have to pay $2500.00+tax, not fear very unhappy
6/27/2017
Fernando C. VERIFIED CUSTOMER
He was very cordial and pleasant.
6/27/2017