She was very friendly and helpful. Everyone usually is but I just felt she had something very welcoming about her. Great service.
10/30/2017
Jose C. VERIFIED CUSTOMER
He helped me a lot since day one when my car got damaged by one of the service guys when I took it for an oil change Eduardo Flores was on top of it until it got completely fixed thank you so much
10/30/2017
Marcel D. VERIFIED CUSTOMER
Thank you for the excellent service and communication , also want to give props to the young man that offered the car washed . Very enthusiastic about explaining the different car washes.
10/30/2017
Helen G. VERIFIED CUSTOMER
Service experience was fine but not too happy about the charge to replace front right small bulb. I think it was a bit much. Hope you can do something about this. Thank you.
10/30/2017
Alejandro D. VERIFIED CUSTOMER
*****
10/30/2017
Ramon R. VERIFIED CUSTOMER
Chad - got me in and out in 1 hr amazing
10/30/2017
Imelda P. VERIFIED CUSTOMER
He is so awesome.... he was helping me a lot ... I’m so satisfied ????... his service very excellent to me, and he’s very nice and polite and friendly too ????????
10/30/2017
Kris F. VERIFIED CUSTOMER
Service advisor was incredible and was helpful in every way. He even walked me to my car and shut door for me. A nice touch.
10/30/2017
Carolina M. VERIFIED CUSTOMER
Always great service at rock Honda ?
10/30/2017
Meylin A. VERIFIED CUSTOMER
Kevin Colon has always been very helpful and courteous when I come in.
10/30/2017
Judith V. VERIFIED CUSTOMER
I've been concerned with a very loud "pop" like sound my car makes whenever I break when I asked I was simply told it is normal, does not sound normal to be but ok. I went in for an oil change, I always do so ever since I've owned the car, but this time I was told I needed breaks, this wold cost over $240. When I expressed that this was a little high for me, sales representative seemed shocked and acted as if I shouldn't care and do them anyways, then he said I should also do a lifetime alignment for about another $200. As I started expressing that at this moment and time, this is a little to high for me sales man shut me out. Pretty much saying he's heard enough, didn't say another word and printed the receipt for me for only the oil change as I was still speaking about the high price. It felt like he didn't wanna hear it if I'm not gonna buy it. It just felt rude, "If they aren't buying it, I'm not wasting my time" attitude.
I've always had awesome experiences, other guys that have helped me have been AWESOME and super helpful, until this visit.
10/29/2017
Cesar J. VERIFIED CUSTOMER
Hector is always very helpful and keeps me as the customer as priority.
Thank you!
10/29/2017
Chevic Y. VERIFIED CUSTOMER
Good services
10/29/2017
Paola L. VERIFIED CUSTOMER
Good service
10/29/2017
Katherine D. VERIFIED CUSTOMER
Loved the video, thank you
10/29/2017
Marites G. VERIFIED CUSTOMER
Kevin was really helpful. He’s always been great. The best service advisor I’ve ever had. Keep it up.
10/29/2017
Stephanie S. VERIFIED CUSTOMER
Very satisfied good customer service skill
10/29/2017
Maria P. VERIFIED CUSTOMER
Good service
10/29/2017
Jennifer V. VERIFIED CUSTOMER
Such a great attitude and the best customer service by far! He goes above and beyond.
10/29/2017
Francisco A. VERIFIED CUSTOMER
Maria has awesome customer service. She was very helpful during my visit. Kept me up to date as my car was being serviced.