Reb was nice and accomodating but, every time I take my cars for service, I get pitched a different servce that is recommended. This time I was sold a service that wasn't really needed. Rep said it was recommended at 30,000 mile.I didn't have my manual to check that for sure so I believed him. $144 later and when I had a chance to check I could find no place in the manual or on the honda care maintenance site that the throttle service was needed. I guess I need to be better informed.
11/13/2017
Kevin H. VERIFIED CUSTOMER
Arif assisted me, as well as a young lady once Arif left for the day. Both reps exemplified wonderful customer service and I hope that they are recognized for doing such a terrific job. My family will make future car purchases at Rock Honda mainly due to care that customers receive. Thank you again!
11/13/2017
Nicholas B. VERIFIED CUSTOMER
Above and beyond
11/13/2017
Brian H. VERIFIED CUSTOMER
Kevin has always treated us very well. I appreciate being able to bring the car in on a Sunday and have it ready within an hour. They did a wonderful job! Thanks!
11/13/2017
Dolores D. VERIFIED CUSTOMER
Kevin went out of his way to help my family again. He arranged a tow on a Sunday and had me out and happy in 57 minutes. Excellent employee and an asset to Rock Honda.
11/13/2017
Victor H. VERIFIED CUSTOMER
Excellent service given !!!
11/13/2017
Claudia Marina. VERIFIED CUSTOMER
Thank you for getting things taken care of so quickly.
11/13/2017
Salvador R. VERIFIED CUSTOMER
Keep up the great customer service.
11/13/2017
Denise E. VERIFIED CUSTOMER
Mariano was a great help. Got me in and out in record time. A very great asset to your team at rock Honda. Another reason I’m glad I chose to buy with the Rock
11/13/2017
Jose D. VERIFIED CUSTOMER
Actually satisfied with Kevin’s service. Past visits very shakey
11/13/2017
Jose M. VERIFIED CUSTOMER
Job well done and very polite
11/12/2017
Frances J. VERIFIED CUSTOMER
There is no word to explain how pleased I was from the service I received from Alberto. I am suggesting him to be a teacher if you all provide training for your employees. Service that he provides will guarantee satisfied customer experience all the time like I experienced yesterday. Great, Excelleny, Marveluous job Alberto.
11/12/2017
Ygal Sonenshine. VERIFIED CUSTOMER
Having a rep like Maria Navarro in your dept
truly represent a company that gives real good service.
I have been served by different reps, but Maria
Navarro gave me the service that I have never
had before, --- she had showed me respect; she
deserves a promotion.
11/12/2017
Karen E. VERIFIED CUSTOMER
You have a very friendly and competent staff.
11/12/2017
Oziel S. VERIFIED CUSTOMER
excellent service.
11/12/2017
Varun Uthappa. VERIFIED CUSTOMER
Kevin went over the details and provided appropriate information. The service was done in time. He came across as a good listener and answered our questions well. Overall, it was a good experience.
11/12/2017
Frank S. VERIFIED CUSTOMER
Maria went above and beyond to satisy our concerns.
Thank you and keep up the good work!
11/12/2017
Angela S. VERIFIED CUSTOMER
Kevin was very helpful and took very good care of me! He clearly enjoys what he does and he definitely made sure that I left happy. I will return just to work with him!