He was very respectful and he took care of me right away ! Hard worker
7/8/2018
Allison I. VERIFIED CUSTOMER
Soemy delivered excellent service.
7/8/2018
George S. VERIFIED CUSTOMER
Yes Andy did a great job
However Fredddy in your service department needs to be recognized for going above and beyond driving 25 plus miles to deliver me a battery on a 2 day old rand new vehicle.
Please consult with Evonne, Vince and Stephanie regarding my issues
Thank you
George A Sedivy
7/8/2018
Elaine B. VERIFIED CUSTOMER
After my car was serviced my service advisor told me my left front tire had a nail and it could not be patched. It was suggested I get a new tire at the cost of $203. I told her I would check my own price for a tire. I went to America Tire right down the street. I was quoted a price, they also agreed to take a look and see if it could be repaired. They were able to take out the nail and repair the tire. They did. I don’t understand why you all could not have done the same thing.
7/8/2018
Maria P. VERIFIED CUSTOMER
Excellent sernice
7/8/2018
Theadore M. VERIFIED CUSTOMER
She is very professional and courteous. She very concerned about her customers. She’s very informative and knowledgeable about Honda.
Very nice person
7/8/2018
Josie O. VERIFIED CUSTOMER
I was very satisfied with my service I give it a 5
7/8/2018
Theodora M. VERIFIED CUSTOMER
very good service
7/7/2018
Anita S. VERIFIED CUSTOMER
Excellent customer service! Luis was very caring and listened to my vehicle concerns. Again Excellent customer service by luis & all staff at Rock Honda!
7/7/2018
Helen G. VERIFIED CUSTOMER
Luis was pleasant and helpful. Stuff needed on my car were done on time as promised. Filters were changed, tires aligned and car battery replaced. Thank you.
7/7/2018
John H. VERIFIED CUSTOMER
I was not so satisfied with my visit because the main thing I wanted Honda to check...was the check ingine light on the dash board..unfortunately before I got there the check engine went away, I know something is going on...because the check ingine light would be showing on the dash board during the week and when I decided to take the car to Honda the light went away....but I will be back to check a leak at the back of the ingine and also the check ingine..thanks to your advisor Andy Flores he as alway done an excellent job on my vehice...and I will always be coming back..thanks keep up the good work????
7/7/2018
Luis Alfonso. VERIFIED CUSTOMER
Oly ****, Al Rizal, & Vince Zazia were absolute professionals with excellent customer service!
Will definitely refer them to family & friends!
7/7/2018
John P. VERIFIED CUSTOMER
Very accommodating n understands client needs. Wish everyone is like her
7/7/2018
Aurelia A. VERIFIED CUSTOMER
Good job and time promised was fullfilled
7/7/2018
Francisco E. VERIFIED CUSTOMER
The person that helped me was very helpful and fast. Great work
7/7/2018
Alexis S. VERIFIED CUSTOMER
Shafiq is always the most helpful and honest service member there who always takes care of me and makes sure all my questions are answered correctly and thouroughly. He’s the best. Hands down.
7/7/2018
Sandra L. VERIFIED CUSTOMER
Eddie is an exceptional employee. He’s very kind and thoughtful. Anytime I’m having my car serviced I will always ask for Eddie. I know I’ll get excellent service. He goes above and beyond to make sure I’m satisfied!! I’ve purchased 3 Hondas and will always come back to Rock Honda, because of the excellent customer service. I’ve recommended Rock Honda service w/Eddie to my friends.
7/7/2018
Lisa B. VERIFIED CUSTOMER
Andy was awesome and gave great information to make my time there worry free!
7/7/2018
Laura C. VERIFIED CUSTOMER
Thank you Kevin Colon for your great customer service...thank you Stephanie Navarro for referring Kevin to me...as always I am always given great service...thank you...????
7/7/2018
Adriana A. VERIFIED CUSTOMER
Andy was very professional and easy to talk to! Thank you!