Jimmy has great customer service. Handled my battery problem right away. Will highly recommend him to other.Thank again for the fast and accurate service.
3/6/2019
Margaret L. VERIFIED CUSTOMER
Very Courteous and professional. I have avoided dealers up to now but because of my experience today I would come back to rock Honda without hesitation.
3/6/2019
Thomas S. VERIFIED CUSTOMER
Very polite and explained everything really well.. I appreciated that he walked me out and held the door for me. I thought was nice. Thank you for your excellent customer care skills
3/6/2019
Christina A. VERIFIED CUSTOMER
Andy was straight to the point in telling me what services my car needed and the pricing. Was perfect for my fast pace life with kiddos. Thank you!
3/6/2019
Ebony G. VERIFIED CUSTOMER
Fully satisfied with the service many thanks help is given regardless the situation any person could be...I personally give 5 stars
3/6/2019
Teresa S. VERIFIED CUSTOMER
I bought the car last wed. I brought the car home and had it parked since the purchase. I attempted to drive today for the first time since i bought it and all service lights came on the whole car!!
3/6/2019
Byron J. VERIFIED CUSTOMER
I already had a conversation with a manager
with an accent... he kept insisting i give him my name and info i told him no!
your service advisor has my information
and he replied “ ok then i get it from number u
callin from i can look u up. INSPITE OF ME ASKING HIM NOT TO. In general
it does not matter who i talk to. As far as general mgr. he never returns my calls.
3/6/2019
Victoria H. VERIFIED CUSTOMER
I was very happy with my service
3/6/2019
Abdiel C. VERIFIED CUSTOMER
Great team overall. Always smiling and willing to help everyone.
3/6/2019
Kanesha J. VERIFIED CUSTOMER
He had great customer service and was very courteous and professional.
3/6/2019
Ivan H. VERIFIED CUSTOMER
Soemy was nice and helpful.
3/5/2019
My T. VERIFIED CUSTOMER
Very helpful. Updated me on the situation.
3/5/2019
Ronald M. VERIFIED CUSTOMER
The problem was my fault but resolution was great
3/5/2019
Alejandro M. VERIFIED CUSTOMER
Fantastic overall and explained everything that was going on with the services.
3/5/2019
Jacqueline D. VERIFIED CUSTOMER
I frequently go to rock Honda for services. I recently went to West Covina location and was so dissatisfied. Rock Honda always performs well in a timely manner and has great customer service. I have worked with Mariano before and every time he is professional and answers all my questions. Thank you
3/5/2019
Daniel H. VERIFIED CUSTOMER
Great customer service!
3/5/2019
Jairo A. VERIFIED CUSTOMER
Thank you rock Honda and Team and a especial thank you to Kevin colon for always making sure I understand what it is that my car needs and taking the time to explain it to me. Not everyone has that patience to do it. Thank you
3/5/2019
Joanne P. VERIFIED CUSTOMER
I askes Jimmy if I can see how they change the oil ans he said I can look through the window but I did not see it. I just got a text message that it was done already. So I wonder again if my oil was change at all.
I just had change oil last January 2019 at rock honda and in less than 2 months I got a warning on my car that it needs change oil again. It is only at 2000 miles difference from jan 5 to mar 4, 2019.
I am so disappointed. Change oil warning should be at 4000 to 5000 which was based on my frist year driving this car. I feel like they did not change my oil last january 5 which I paid for.
3/5/2019
Kerry C. VERIFIED CUSTOMER
Followed my instructions as to what I wanted done.