Rock Honda Auto Repair Service Center

Mariano was extremely helpful and walked me through my entire process.

Thanks for solving the acceleration sputtering problem we had for months.

Just the over all experience, he gave us amazing service that I will refer family and friends to him. He what I call excellent customer service.

Thank you for your great service

Absolutely amazing experience. Leo and Adam were great with answering all my questions and finding the right financing fit for me!

God services

thabk you fir excelkent servuce

Service-date: 11.17.20 Cust no: 1448076 Advisor: Rufino Salinas (no. 770?) Rock Honda, Fontana First, I'd like to apologize that it's taken me this long to write this feedback – b/w holidays, traveling & a lot more – this is the soonest I've been able to properly address this. Service-performed: Throttle-body & fuel-injector, intermediate service (15,000-mi.-interval), oil + filter, drain-plug gasket, air-filter, in-cabin filter, lifetime-alignment, ball-joint boots, tie-rod end boots, coolant exchange Rufino greeted me immediately & got me checked-in (as soon as I pulled-up – excellent service; I never had to wait), kept informed throughout/excellent (timely – updates, etc.) communication, throughly explained every-step in the process. Rufino was very professional, genuine, attentive to details, kind, had a great attitude & never rushed me – he answered all my questions (even generating online schemes/diagrams of the service that had been done so I could better understand). Rufino offered that I could go back briefly next-time to the shop where the service is being performed to have a better understanding of what is taking place – I definitely appreciated that. Rufino applied discounts to my total-price (which, I'm thankful for – especially during tough financial times). The service was very expeditious – which, I appreciated as I was briefly visiting family I rarely see – as long as the quality of service is never sacrificed (quality > quantity – in anything in life). Rufino (from his actions), made me feel like a very valued/welcomed customer – one of the major reasons I've always gotten most of my services done w/Rock Honda, Fontana (when feasible – location- & financial-wise for me). What I was most thankful for was: The service technician noticed (I believe during the multi-point inspection that one of my aftermarket KYB shock's – installed at a different Honda dealership – were leaking oil). I contacted the dealership that they were installed w/(not Rock Honda), & found that they were still under warranty – & subsequently, got that shock replaced (covered under the warranty). Very blessed by the thoroughness/attention-to-detail of the technician that worked on my vehicle – & him going above-&-beyond, to inform me as to such (as I otherwise wouldn't have know) – genuine THANK YOU (please make sure whatever technician that worked on my car gets a thank-you & recognition for that – work-ethic I'm sure that is performed day-in, day-out – & maybe at-times, unnoticed – that deserves recognition). Upon my request, Rufino immediately generated a battery-test report for me. Thank you, Rufino – blessings to you Only 'negative' I can say from this entire-experience is the total-price was very difficult for me to afford (been a very loyal customer throughout the years – & even came to this dealership over ones up north where I now live – during a time when I was briefly visiting family) – COVID-19 has me in some tough financial-times. Thank-you Blessings

Kevin Colon did a great job assisting me with my Honda’s service.

Arif is a professional on his job, he cares for his customers and ensures that your car gets the required maintenance, that makes him an excellent service advisor. Thumbs up for Arif.

Tiffany was very helpful and friendly. Thank you so much!

Arif is an great asset to the maintenance service dept. He attends to the customers needs well.

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Thank you for great service, Greg!

Arif Khan is always professional.

Thank you all job done very good and fast

Eddie’s is always super helpful and friendly. I love doing business with him.

His very helpful and very knowledgeable. I like the way he works

Great communication with all the work that needed to be done.

Arif was very professional and helpful in the process of dropping off, diagnosing, and picking up my vehicle. I felt very comfortable and at ease working with him.