Trey aas pleasant and professional. I wasn't satisfied because my car had a safety recall that wasn't addressed and I have to come back again for another visit. An oil change and state inspection took +2 hours despite booking the appointment very early
6/25/2023
Philip Y. VERIFIED CUSTOMER
Poor customer service. Unable to call without leaving a voicemail. Calls were not returned unless threatened to speak with a manager. Texts were not responded to either without a similar threat.
6/25/2023
James S. VERIFIED CUSTOMER
It took a week to get a hold of service advisor to get status on a part. I was originally told the part was going to take a day to get. I heard nothing so I tried to call multiple times. Even called the front desk and they told me they would get service to call me back. Nothing.
I've asked multiple times to get my seat fixed. Told multiple times I that I would get an estimate. Not a word.
6/21/2023
Kendall S. VERIFIED CUSTOMER
Paul was very professional and knowledgeable of the services needed for my vehicle. I’d recommend Paul for all Kia service needs. Thank you for a great experience.
6/21/2023
Kavish S. VERIFIED CUSTOMER
The whole process was pretty straightforward and Trey helped a lot in explaining the different services offered by the dealership
6/20/2023
Marath H. VERIFIED CUSTOMER
I was very disappointed at the time it took. I appreciated the loaner, however, I should have had my car back months ago. Because of delays, you've all been messing around since last September. My car sounds like it's about ready to fall apart. It purred like a kitten before and now it sound like things are bouncing around inside. I first thought I had a flat tire. But, No, it's coming from the inside, under the hood. I'm not sure if I'm happy or sad. I actually can't wait to get rid of my KIA. Months ago I tried to contact the service manager, but NO, she didn't want to get involved. I even tried talking to the General Manager, but, of course, he wasn't available either, nor available anytime I came in or called. Sorry, but I'd rather not deal with Central KIA again. You asked! Have a nice day!
6/17/2023
Chanania E. VERIFIED CUSTOMER
Paul is great
6/15/2023
Katherine S. VERIFIED CUSTOMER
Best dealer ever!
6/15/2023
Dawit M. VERIFIED CUSTOMER
Good job did
6/15/2023
Gordon S. VERIFIED CUSTOMER
Good experience!
6/13/2023
Vinay D. VERIFIED CUSTOMER
Trey was awesome to work with
6/11/2023
Barbara C. VERIFIED CUSTOMER
Thank you for the service!
6/9/2023
Rick S. VERIFIED CUSTOMER
Paul took care of my service and kept me informed during the morning