Trey took care of us from beginning to end ! He even got us a ride home and back while we waited for our car to be serviced. Our car is running great ! We always feel welcomed coming into Kia ! Thanks Trey ! You’re awesome !
7/9/2023
Kaylin F. VERIFIED CUSTOMER
Great service. Thanks!
7/9/2023
Maya B. VERIFIED CUSTOMER
Trey Taylor was very pleasant and welcoming when I entered the service area. He helped me figure out if I had the prepaid care service (which I did) and also came to the waiting area to let me know when my car was almost ready. He explained what was done during my service appt. and then walked me out to my car and let me know I could contact him if I had any issues. All in all, I had a great first experience with getting my car serviced with Trey.
While I was delighted with the complimentary car wash, I wish the inside of the car was cleaned a little as well. I'm used to the inside and outside being cleaned from my previous dealership so I was a little disappointed at that. But it didn't take away from my experience. Job well done overall. Thanks!
7/9/2023
Scott H. VERIFIED CUSTOMER
...na
7/9/2023
Melvin C. VERIFIED CUSTOMER
Trey was awesome!
7/9/2023
Chris G. VERIFIED CUSTOMER
He was friendly and helpful!! The experience was easy and problem free.
7/9/2023
Arlene W. VERIFIED CUSTOMER
He great he keep me informed about my car his services was great.Mr.Gomez is the best????????.
7/8/2023
Hannah A. VERIFIED CUSTOMER
We were able to make a same week appointment for a 10k mile check, which included an oil change and tire rotation for an upcoming road trip. Once I arrived my customer service representative was super nice and gave me a call when my car was being washed in order to give me a heads up on when it would be done! Additionally, my car service was started on promptly at my appointment time, even though I was a few minutes late and completed timely!
7/7/2023
Lori S. VERIFIED CUSTOMER
Paul went above and beyond to help me get my tire replaced. From our first phone call on he helped me so much!
7/6/2023
David D. VERIFIED CUSTOMER
Good experience
7/5/2023
Shaniqua H. VERIFIED CUSTOMER
I was given a diagnosis on my car a few weeks then scheduled appointment to bring in to be serviced but the car sat for two days and no one had any answers about when the car will be fixed. It was such an inconvenience and had no way work so I came and got car until I can figure out an alternative solution for this problem.
7/4/2023
Shirley F. VERIFIED CUSTOMER
Thank you
7/1/2023
Joann J. VERIFIED CUSTOMER
Very good service
7/1/2023
Sabrina C. VERIFIED CUSTOMER
Terrible experience. After getting me there; waited for hours, they part wasn’t painted. Should’ve been checked first. The color they finally got painted, and it’s not the same color. I would like the GM to contact me.
7/1/2023
Janice J. VERIFIED CUSTOMER
I purchased my Sportage lease last week
7/1/2023
Bettie M. VERIFIED CUSTOMER
Good job
6/30/2023
Deeann M. VERIFIED CUSTOMER
Trey was very patient with me when I asked a lot of questions. And he was so friendly.
6/29/2023
Roger C. VERIFIED CUSTOMER
Nothing to add.
6/29/2023
Mary M. VERIFIED CUSTOMER
Paul was very nice and courteous a kept me informed about the work being done on my car